Robert Watson

Robert Watson Email and Phone Number

Marketing and Customer Relationship Manager @ Quantum Northwest, Inc.
Spokane, WA, US
Robert Watson's Location
Spokane, Washington, United States, United States
Robert Watson's Contact Details

Robert Watson personal email

n/a
About Robert Watson

Seeking a marketing role that aligns with my passion for deeper understanding and attention to detail. Leveraging over a decade of customer service expertise while learning and applying marketing concepts, I aim to contribute to a dynamic company's success. Proficient in learning new technologies and known for a balanced approach, I thrive in collaborative team environments. I hope this speaks to the kind of candidate you are searching for.

Robert Watson's Current Company Details
Quantum Northwest, Inc.

Quantum Northwest, Inc.

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Marketing and Customer Relationship Manager
Spokane, WA, US
Website:
qnw.com
Employees:
10
Robert Watson Work Experience Details
  • Quantum Northwest, Inc.
    Marketing And Customer Relationship Manager
    Quantum Northwest, Inc.
    Spokane, Wa, Us
    View
  • Self
    Family Leave
    Self Sep 2023 - Present
    Cared for and bonded with my son, born in January of 2023, as my wife addressed medical concerns. Facilitated home improvement projects around my house.Engaged in self-improvement by enhancing my knowledge in web design, content creation, and digital marketing.
  • Ndm
    Marketing Specialist
    Ndm Feb 2022 - Sep 2023
    Spokane Valley, Washington, United States
    Utilized Adobe Photoshop, InDesign, and Illustrator to prepare general marketing content for the site and collateral. Oversaw Google search advertisements to guide website traffic towards specific product offerings.Developed and oversaw the company's website using content management systems like Joomla and WordPressConducted backend website maintenance on the database, files, and server, such as backups and migrations. Enhanced my personal skills by engaging in self-directed learning while working on various tasks.
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  • Collabra Technology
    Customer Service Representative
    Collabra Technology Sep 2020 - Jan 2022
    Spokane, Washington, United States
    Answer questions and discuss concerns presented by customers, visual media specialists, and authorized providers.Manage call queue or chat while working on additional tasks directly assigned to me or developed from requests.Implement the business communication platform Slack to correspond with colleges to find immediate solutions to customers’ issues, or to further discuss ways to better user experiences. Track developing assignments, ongoing communications, and issues that require input from additional parties.Provided survey techniques, data compilation, and general input as a member of the Collabra Culture Council.
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  • Umpqua Bank
    Business Analyst
    Umpqua Bank Jan 2019 - Jun 2020
    Spokane, Washington
    Monitor the day to day activity of General Ledgers (GL) through balancing and reconciling. Perform research on out of balances in GL and use multiple reporting systems to diagnose the out of balances.Establish correspondence with associates within the bank addressing GL issues.Provide coaching on how to correct issues and provide resources that would aid them if I was not able to advise.Review, update, and maintain procedures for reconciling GLs.Prepare month end certifications and gather necessary information for reporting purposes. Post funds to necessary accounts through mass exchanges and journal entries.
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  • Umpqua Bank
    Customer Experience Associate
    Umpqua Bank Nov 2017 - Jan 2019
    Spokane, Washington, United States
    Operated as a designated associate approving large cash withdrawals, over five thousand dollars, and approved deposits that are more than other processing teller’s acceptance limits.Managed cash shipments in and out of the store, while acting as the vault teller, the person responsible for most of the cash held by the store and making sure other associates stay under their limits. Performed a multitude of financial transactions ranging from check cashing, depositing, loan payments, currency counting, and account maintenance.Opened personal accounts for new and existing customers and made recommendations based on banking needs.
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  • Secure It Self Storage
    Store Manager
    Secure It Self Storage Sep 2016 - Nov 2017
    Cheney, Washington
    • Operated a facility from open to close. Which entails facilitating sales, patrolling the facility, securing units, maintaining the facility, and overseeing local marketing.• Managed the accounts of 600 plus customers. Ensuring rent collection, keeping proper notes, and organizing contracts and other paperwork. • Utilized Microsoft programs Word and Excel to complete paperwork, create advertisements, and track sales.• Communicated effectively with my Assistant Manager so he could effectively run the store in my absence. • Conducted marketing activities by connecting with local businesses and promoting locally.
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  • Fred Meyer
    Customer Service Desk / Front End Cashier
    Fred Meyer Apr 2011 - Apr 2016
    Spokane, Washington Area
    Position Held March 2014 – April 2016• Facilitated Western Union transfers and money orders in accordance with Western Union and Fred Meyer policies.• Operated a multi-line phone simultaneously with other tasks. Calls Required redirection of customers or staff to other lines in the store or answering questions.• Processed a variety of cashier tasks that required extensive knowledge of two POS systems.• Closed the customer service desk. Required running 6 reports, and depositing money from 3 registers.
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  • Fred Meyer
    Apparel Clerk / Supervisor
    Fred Meyer Apr 2011 - Apr 2016
    Spokane, Washington Area
    Position Held November 2011 – March 2014• Provided help and assistance to customers that exceeded Fred Meyer standards.• Arranged merchandise regularly in accordance to design plans.• Assigned task and facilitated closing of all departments in Apparel as stand in supervisor.
  • Fred Meyer
    Deli Clerk / Supervisor
    Fred Meyer Apr 2011 - Apr 2016
    Spokane, Washington Area
    Position Held April 2011 – November 2011• Monitored and maintained food in accordance to Fred Meyer and DOH standards.• Operated in every closing position, and familiarized myself with manager’s standards. • Delegated tasks to employees as closing supervisor and ensured they were completed to manager’s standards.
  • Arbys Roast Beef Restaurant
    Crew Member / Task Force
    Arbys Roast Beef Restaurant Nov 2008 - Apr 2011
    Spokane, Washington Area
    • Acknowledge issues present in the restaurant and discuss solutions in meetings with owner and other task force employees. • Operated in every closing position, and familiarized myself with the standards set in place by mangers and company policy.

Robert Watson Skills

Microsoft Office Teamwork Microsoft Word Customer Satisfaction Microsoft Excel Time Management Merchandising Customer Service Retail Point Of Sale Systems Sales

Robert Watson Education Details

Frequently Asked Questions about Robert Watson

What company does Robert Watson work for?

Robert Watson works for Quantum Northwest, Inc.

What is Robert Watson's role at the current company?

Robert Watson's current role is Marketing and Customer Relationship Manager.

What is Robert Watson's email address?

Robert Watson's email address is ro****@****ank.com

What schools did Robert Watson attend?

Robert Watson attended Eastern Washington University, Eastern Washington University.

What skills is Robert Watson known for?

Robert Watson has skills like Microsoft Office, Teamwork, Microsoft Word, Customer Satisfaction, Microsoft Excel, Time Management, Merchandising, Customer Service, Retail, Point Of Sale Systems, Sales.

Who are Robert Watson's colleagues?

Robert Watson's colleagues are Ryan O'farrell.

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