Robert B. Email & Phone Number

Wenatchee, Washington, United States

Quincy, Washington, United States

• Coach team members on methods for delivering exceptional service to every customer and maintaining business professionalism.
• Devise processes to boost long-term business success and increase profit levels.
• Build product portfolio to grow brand awareness of AG, TBR, and commercial tires.
• Apply performance data to evaluate and improve operations, targeting current business conditions and forecasting needs.
• Use tire tracking data to provide the best recommendations for tire choice for the application.
• New product testing and tracking

Kent, WA

Implemented successful operating budgets in order to meet profit requirements for low sales volume. Trained new hires to provide the best customer service in a large metro market.Worked with Pacific Northwest Vintage Historics Race Guild to set up a booth at Seattle Raceway that all proceeds were donated to Seattle Children's Hospital Uncompensated care.

East Wenatchee, WA

Learned operations basics of company in preparation to promote to Assistant Manager. Trained new employees in customer service expectations as well as required knowledge of product information. Learned basic aspects of business management based upon company requirements and stratagies.