Robert B. Email & Phone Number
Who is Robert B.? Overview
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Robert B. is listed as Managing Consultant and Director at Sutter Health, a with 23742 employees, based in Greater Sacramento, United States. AeroLeads shows a matched LinkedIn profile for Robert B..
Robert B. previously worked as Managing Consultant/Director at Sutter Health and Senior Lean Consultant at Sutter Health. Robert B. holds Master Of Business Administration (Mba), Operations Management And Supervision from University Of Minnesota - Carlson School Of Management.
Email format at Sutter Health
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About Robert B.
Robert B. is a Managing Consultant and Director at Sutter Health. Colleagues describe him as "I have had the pleasure of working with Robert for the last 5 years. He is literally one of the smartest people I know and possesses a working knowledge of many varied subjects. He is an excellent teacher and is able to clearly and concisely explain even the most abstract of concepts. He is a leader who genuinely cares about his people. While being and great leader he is also an excellent team player. No matter what or how difficult the problem is, Robert easily breaks it down into manageable and solvable pieces. I am often inspired by his calm confidence when others are wilting. I would without reservation recommend Robert for ANY endeavor to which he sets his mind. " and "I am fortunate to work under Robert's team since I have joined Sutter Health. Robert is a leader that builds strong trusted relationship with his team and clients by having clear and consistent communication. He is very knowledgeable and experienced, not only in his area of expertise, but also show commitment to his growth and others' growth by encouraging learning among his staff and peers. As a manager, he is very supportive by empowering us and provide guidance and feedback along the way. Robert is very dedicated to his work and his team, which I have high respect to him as a manager and mentor."
Robert B.'s current company
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Robert B. work experience
A career timeline built from the work history available for this profile.
Managing Consultant/Director
Leading a team of four consultants and one analyst we delivered over $12 million in saving through improved efficiency and waste removal for Revenue Cycle and Managed Care departments in 2020. Over a 10X ROE.Coached Senior Executives through Lean Strategy Deployment Process (Hoshin Kanri) for Affordability and Patient Experience initiatives as well as coached the Senior VP of Patient Experience and Chief Nursing Executive on Lean Management system including problem identification, root cause analysis and strategy deployment, visual management, and accountability.Lead and facilitated multiple Kaizen and Value stream analysis events within each Initiative effort. Taught and coached A3 Thinking to over 60 teams in the Management and Clinical Excellence program of Sutter Health.Led COVID recovery effort of Ambulatory Surgery centers resulting in rapid restart of operations within 30 days - ahead of schedule.
Senior Lean Consultant
Lean Consutant
It Project Manager
IT project management responsibility for new clients with a Multi Channel Contact (MCC) Center stand up for Health care insurer Wellpoint. Used SDLC and Agile methodology to lead implementation team for 21 clients to go live on MCC platform with an Interactive Intelligence (ININ) solution. Delivered solution on time and within budget even though it was assigned already in RED status.
Lean Six Sigma Black Belt
Black belt supporting Provider Call Center with First Call Resolution and Contact Rate improvement opportunities.Worked on developing and proofing FCR measurement for Provider Call Center. Lead a projcect to improve FCR and achieved > 95% performance.Used regression analysis to identify top factors driving Provider Contact Rate. Improved those drivers to deliver a 10 point drop in Contact Rate for the C&S line of business.Certified as a UHC Lean Six Sigma Black Belt May 2013.Mentor Green belts on projects and Six Sigma methodology.o Misdirected Calls/Transfers – Reduced transfers by 40%o Reduction in M&R Provider call AHT – Reduced AHT by 9%
Lean Six Sigma Black Belt
Owner/Project Manager
Six Sigma Black Belt
Colleagues at Sutter Health
Other employees you can reach at sutterhealth.org. View company contacts for 23742 employees →
Joyce Diala
Colleague at Sutter HealthSacramento, California, United States
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Ceirra Sousa
Colleague at Sutter HealthPetaluma, California, United States
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Shannon Kinnavy
Colleague at Sutter HealthWalnut Creek, California, United States
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Hannah Guletz
Colleague at Sutter HealthSacramento, California, United States
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Benita Randle
Colleague at Sutter HealthOakland, California, United States
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Kenneth D. Everett
Colleague at Sutter HealthTracy, California, United States
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Paula Suter
Colleague at Sutter HealthRoseville, California, United States
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Alicia Zendejas
Colleague at Sutter HealthDaly City, California, United States
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Timothy Nacinopa
Colleague at Sutter HealthSan Leandro, California, United States
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Gift Lucila
Colleague at Sutter HealthSacramento, California, United States
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Robert B. education
Master Of Business Administration (Mba), Operations Management And Supervision
Bachelor Of Science (Bs), Biochemistry
Certificate In Healthcare Informatics, Healthcare Infromatics
Teaching Credential, Secondary Education And Teaching
Frequently asked questions about Robert B.
Quick answers generated from the profile data available on this page.
What company does Robert B. work for?
Robert B. works for Sutter Health.
What is Robert B.'s role at Sutter Health?
Robert B. is listed as Managing Consultant and Director at Sutter Health.
Where is Robert B. based?
Robert B. is based in Greater Sacramento, United States while working with Sutter Health.
What companies has Robert B. worked for?
Robert B. has worked for Sutter Health, Concord, Unitedhealth Group, Elk Grove Unified School District, and Quest Diagnostics.
Who are Robert B.'s colleagues at Sutter Health?
Robert B.'s colleagues at Sutter Health include Joyce Diala, Ceirra Sousa, Shannon Kinnavy, Hannah Guletz, and Benita Randle.
How can I contact Robert B.?
You can use AeroLeads to view verified contact signals for Robert B. at Sutter Health, including work email, phone, and LinkedIn data when available.
What schools did Robert B. attend?
Robert B. holds Master Of Business Administration (Mba), Operations Management And Supervision from University Of Minnesota - Carlson School Of Management.
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