Robert B. Email & Phone Number

Norwich, United Kingdom

Castle Quarter Norwich

St Johns Shopping Centre Liverpool

Managing a 535,000 square foot shopping centre and 625 space multi storey car park.

St Johns Shopping Centre, Liverpool

- Managing a 535,000 square foot shopping centre & a 625 space multi storey car park- Responsible for all aspects of the shopping centre team- Tendering of all services- Monitoring external contractors including the use of sla's & kpi's- Managing health & safety including conducting retailer safety audits & retailer inductions- Setting & controlling the operational budget for shopping centre & car park- Liaising with external agencies - Overseeing all development works

Hull, United Kingdom

- Managing a 350,000 square foot shopping centre comprising 85 shop units, a 918 space car park and responsibility for managing various external properties- Responsible for all aspects of the shopping centre team including, security, cleaning, maintenance and customer services & marketing- Employing & monitoring external contractors including the use of sla's & kpi's- Managing health & safety including conducting retailer safety audits- Setting & controlling the operational budget for the shopping centre- Liaising with external agencies - Overseeing all development works

The Castle Mall, Norwich

Key Roles:- Overseeing the day to day running of a 399,000 square foot shopping centre comprising 80 shops, 2 car parks, offices & cinema with a £2.2m service charge budget.- Responsible for the cleaning, police accredited security & maintenance teams- Employing & monitoring external contractors including the use of sla's & kpi's- Managing health & safety for the entire site- Setting & controlling the operational budget for the shopping centre- Liaising with external agencies including, police, fire brigade, nactso, eho & hse- Overseeing all development worksAchievements:- Reducing electricity consumption by 900,000 kwh per year compared to 2004- Managing the successful £5m redevelopment the centre, including the conversion of 11,000 sq ft of basement storage units into retail space- Restructuring of the security team to save 420 hours per week- Turning a void unit into a photographic gallery that achieved £30,000 worth of PR value

Newmarket

Key Roles:- Managing a shopping centre comprising 48 shop units, 10 offices, 10 residential units & a medical centre- Responsible for the cleaning, security & maintenance of the shopping centre & offices - Responsible for the maintenance of the residential units- Marketing of the shopping centreAchievements:- Introducing a tenants committee for Retailers & Office tenants- Gaining planning permission for a projected £4.5m development on the towns market square

Ipswich, United Kingdom

Key Roles:- Overseeing the day to day running of Ipswich’s biggest shopping centre, Responsible for security, cleaning & maintenance contractorsAchievements:- Reducing the service charge budget from £2m to £1.8m without affecting service levels

Ipswich, United Kingdom

General Manager, Courtlands Restaurants, The Buttermarket Shopping Centre IpswichKey Roles:- Managing a 5 unit food court including a Burger King, Jacket Potato, Pizza, Sandwich & Patisserie units

Norwich, United Kingdom

Key Roles:- Managing a bar, coffee shop & takeaway kiosk on Norfolk's busiest railway station

Various

Key Roles:- Deputy manager of a town centre supermarket taking £150,000 per week

Bachelor Of Arts (B.A.), Business Administration And Management, General

Business Administration Degree (hons)

Hnc, Business & Finance, Credit

Business Administration

Education record

GCSE's

Education record