Robert Baggs Email & Phone Number

Las Vegas, Nv

Interview census takers for field positions. Data update, entry, records maintenance, research.

Las Vegas,Nv

Welcome, direct customers to seating areas, answer questions about event, venues, special promotions, recommend vendors for food, drink.

Las Vegas Valley Water District, Clark County, Nevada

ADMINISTRATION/MANAGEMENT:Interviewed, hired, supervised staff. Development performance training and evaluation. Contract drafting and fees and audits for water plans following engineer water project reviews. Supervised hydrant meter lease revenue program for dust control. Established accounts, collected hydrant meter bills. Expanded revenue and health-safety base by collaborating with health district to allow hydrant meter leasing to health district-approved contractors providing potable water for community events (rodeos, church cookouts). Adjusted staffing needs and costs by implementing resource sharing (RS) program. Based on years of cross-training and performance evaluation on our legacy computer system, RS allowed my staff to do work for other divisions, using existing shared computer programs. My staff maintained assigned productivity targets in Development Services. Provided nearly $2MM of RS labor resources over 4 years to assist other divisions' missions with no added District recruiting/training costs.LEADERSHIP:Implemented quantitative performance audits to improve staff package audit productivity. Improved staff turnaround of packages to 1.2 average days from 3.5 average days. This performance improvement contributed to the RS program mentioned above.Vice-chair multi-entity drought conservation team (12 inter-agency staff) developed uniform policies and procedures for governing valley-wide water use ordinances and service rules, performance standards, rates, fees, and conservation for Water District, Henderson, Las Vegas, Clark County. Initiated lien program for unpaid water bills; collected over $800,000 from 2010 - 2014.District staff team leader for research/development/implementation of six sets of service rules, covering rates, fees, contract provisions, performance standards. plan approval and execution schedules, conservation policies, construction practices.

Las Vegas, Nevada

ADMINISTRATION/MANAGEMENT:Supervised, evaluated staff performance in neighborhood and comprehensive planning. Developed budgets based on City strategic plan, Council policy. Supervised GIS, demographics, graphics, land use staff supporting planning department and City missions. Established urban design position in division to support economic, neighborhood and comprehensive planning.LEADERSHIP:Led city-wide comprehensive and two neighborhood plans development incorporating citizen participation, planning commission presentations, city council approval.Hired demographer, expanded city integration into countywide demographic/population measurement processes that affected state and city revenues and planning.Hired graphic designer to assist in plan visualization, subarea plan identification (e.g., arts district), codes development.

Monroe County, Key West, Fl

Contract planning/managing position MANAGEMENT/ORGANIZATION:Hired new employees and blended with existing Monroe County staff to develop a growth management plan within Florida growth management statutory deadline, avoiding $5.2MM in potential state infrastructure funding sanctions. LEADERSHIP:Organized, led citizen group meetings to develop plan policies, set direction. Presentations to Planning Commissioner and Board of County Commissioner meetings, public hearings to review, adopt plan by state deadline.

Tampa/St. Petersburg, Florida Area

Director, Long Range PlanningHillsborough County City-County Planning CommissionHillsborough County, Tampa, FloridaApril, 1986 - February, 1990ADMINISTRATION/MANAGEMENTPlanner II - Initially assigned as liaison planner to client city (Temple Terrace). Then, selected by Executive Director to replace consultant developing I-75 Corridor Land Use Plan after six months of effort under a one-year contract Completed balance of one-year deadline plan policies in four months, using weekly public meetings, individual and community outreach, public hearings, all leading to plan adoption under deadline.Director, Comprehensive Plan Division - responsible for outreach, staff supervision, public meetings, hearings to complete and adopt four growth management plans within statutory deadlines for Hillsborough County, Tampa, Plant City, Temple Terrace. Supervised 'Mister River' outreach plan for Hillsborough River, adjacent land use planning covering three entities.

Beaufort, South Carolina

Transition PositionsBeaufort, South CarolinaADMINISTRATIONMORTGAGE LOANS(May, 1985 - April, 1986) ADMINISTRATIONDeveloped residential mortgage loan origination through referrals and cold calls.HOSPITAL MARKETING (January, 1985 - April, 1986)ADMINISTRATION/MANAGEMENTFirst-ever hospital marketing director for Beaufort County Memorial Hospital.Developed interim and strategic plans based on doctor, staff, and patient interviews, demographic and literature research.Initiated, advertised and held after hours education outreach programs in hospital cafeteria workshops for arthritis, smoking cessation to build public awareness of medical staff, hospital services, develop face to face doctor customer relationships through workshops. Outreach efforts added patients to practices. Interviewed doctors about practice needs, ways hospital could add to their patient base and expand community service. Assisted consultant in fundraising drive for hospital expansion by providing demographic, cultural data and setting up information presentations.

Beaufort, South Carolina

Project and Property ManagementBeaufort, South CarolinaADMINISTRATION/MANAGEMENTMarketed, managed over 300 residential and 20 commercial/industrial/raw land properties for corporate and individual customers, with gross rental revenues exceeding $800,000 annually.Managed four person field and clerical staff, up to ten independent specially contractors.Developed raw land for residential, commercial uses for company and client accounts, to include, design and construction supervision for roads, water and sewer/septic installation, drainage, open space, leading to public entity approval and acceptance for operation and maintenance. Drafted development covenants, conducted market research for lot pricing. Organized, one-day, on-site joint local, state, federal field review for approval of estuarine causeway traversing three islands. The successful negotiated approval included improving tidal marsh drainage in exchange for marsh lost due to causeway infill. Result: Safe, accessible all weather roadway, net gain of 3+ acres of tidal marsh. Improved tidal flow added economic benefit to developers and landowners through improved, more expensive deeper water lots for sale.Rehabilitated corporate rental properties for sale to investors. Supervised permitting, site and interior design, surveying, contracting, documentation, sale materials for sales department.Market research and presentations to clients to receive lot pricing input.Received client referrals from sales associates, law firms (bankruptcy workouts), leading to added commercial and residential clients

Savannah, Georgia

Management AnalystSavannah Fire DepartmentADMINISTRATIONResponsible for analysis of firefighting operations, assisted Training Officer in developing training programs through meeting with and surveying firefighters that led to performance-centered written examinations, and improved firefighting practices. This performance-focused firefighting skill evaluation led to city manager approval of video-based training program to develop and implement consistent training standards in station-by-station training.Organized, supervised outreach, publicity for annual fire show, including news coverage of staged downtown 'fire'​ and rescue operations.Supervised, participated in home inspection programs designed to educate home and business owners to survey and recommend reductions of in-home and business hazards affecting firefighters' abilities to attack fires.Organized liaison with local ;civilian/military (Savannah/Ft. Stewart)airport for City support of on-site firefighting coordination.

Hardeeville, South Carolina

AdministratorTown of HardeevilleHardeeville, South CarolinaADMINISTRATION/MANAGEMENTFirst-ever town administrator. Initial responsibilities: Develop policies, procedures. programs to implement infrastructure and institutional responses to expected offshore oil drilling under Coastal Zone Management Act. Led to adoption of land use plan, first zoning ordinance, sign ordinance. Other successes included first personnel policies, first operating and capital budgets, work measurement for public works staff. Example of policy process implementation: Developer installed, town-approved water and sewer lines for development. Developer was reimbursed for installation costs at purchase of lot for home construction. Process saved town inventory, capital and staffing costs while accomplishing capital improvements for local development.Initiated successful grant-based funding of volunteer firefighting operations, police equipment and vehicles.Completed federal grant-based funding of modern sewer treatment plant, supported by adopted water and sewer fee ordinance supplemented by developer-based sewer connection reimbursement program.Grant and community-based funding of second county library, using community donations of money, building, and materials. Secured full-time county funding of librarian position through coordination with county.

Master Of Business Administration (M.B.A.), Mba

Graduate-level course work in business administration, financial analysis, organizational development, management, marketing.

Master'S Degree: Urban Planning, Ms Urban Planning

Graduate level course, field work in urban planning theory, statistics, urban design, administrative law, Capstone film ("Housing.

Bachelor'S Degree, History, 3.4 Gpa

Activities and Societies: Campus newspaper reporting, Spanish, Geography and History Clubs, DJ at campus radio stationHistory, Geography.