As a Sales Coordinator professional at Northeastern Mechanical and Patriot Plumbing & Heating, I leverage my technology solutions and customer experience skills to deliver quality service and support to clients and stakeholders. I have years of experience in both roles, where I work with internal and external teams to develop and execute project plans, manage budgets and schedules, and ensure customer satisfaction and retention. Previously, I was a Technology and Innovation Manager at EMCOR Services Northeast, Inc., where I led the implementation and integration of new technologies and processes.. I have also earned multiple certifications from Skillsoft on aligning goals and priorities, synchronizing goals to optimize teams, and saving time by setting goals. I am passionate about technology and innovation, and I strive to enhance efficiency, productivity, and quality in every project I undertake.