Robert Ballard Email & Phone Number

United States

Holly Springs Nc

Greater Pittsburgh Area

The Fresh Market, Inc. is a high-growth specialty retailer focused on creating an extraordinary food shopping experience for its customers, offering high-quality food products, with an emphasis on fresh, premium perishables and an uncompromising commitment to customer service. The Fresh Market currently operates over 150 stores in 26 states across the United States.Responsibilities:• Manage accurate inventory levels by forecasting demand, control of shrinkage, ordering and merchandising to meet company and division goals.• Hire, train, supervise and develop employees. Manage performance through feedback, coaching, corrective counseling, discipline, and performance reviews. Align with Senior Management and Human Resources on the timely handling and management of performance issues. Manage production and hours.• Manage and continually strive to increase the effectiveness and efficiency of operations, systems, processes, and policies to support sales and the organization's mission. Achieve and surpass productivity and payroll goals in each department.• Oversee store operations to ensure proper cash control, customer service and cashier production levels. Prepared common financials and analyzed profit and loss reports.• Ensure timely resolution of customer concerns, continually striving to provide unsurpassed customer service.• Responsible for maintaining confidentiality concerning employee and company information.• Maintain all safety programs to ensure a safe work environment including OSHA requirements.• Ensure that all loss prevention policies and procedures are in effect at all times.

Virginia Beach Va, Raleigh Nc

Responsibilities:• Directed the operations for 25 new store openings.• Managed product location and space allocation, including the planning and organization of all products on racking to ensure proper inventory control.• Conduct inventory of all products and check accuracy of count by utilizing the inventory manager program and rectifying variances at time of discovery.• Responsible for proper product rotation and sale through plans as it applies to close dated items.• Responsible for the scheduling of store employees to coincide with budget and labor projections and to make daily adjustments as necessary.• Facilitated training of employees to develop their competencies and achieve the maximum level of potential. Supported the promotion of numerous direct reports.• Coordinate with the corporate office on marketing and store promotional activities, including attendance at target trade shows.

Greensboro/Winston-Salem, North Carolina Area

Responsibilities:• Directed the operations for 23 in-store remodel projects.• Serve as maintenance support resource for 90 stores• Supervise the procurement, installation and maintenance of all displays and equipment.• Establishes schedules and methods for maintenance for 90 stores; identifying resource needs; reviewing needs with appropriate management staff; allocating resources accordingly.• Perform routine preventative maintenance inspections; conduct safety compliance inspections and maintain records of the regions equipment.• Purchase service or components used in the repair or preventative maintenance; maintain equipment, parts, and supply inventories by checking stock to determine inventory level; anticipating needed equipment, parts, and supplies; placing and expediting orders; verifying receipt.

Raleigh-Durham, North Carolina Area

Responsibilities:• Project Manager – Supervised 25 new store openings• Equipment Installation – Testing to ensure equipment is working properly• Team Leader– Supervising the set-up of new store fixtures• Ordering/ Receiving – Review invoices, order product and supplies• Project Coordinator – Worked with partnering companies on joint marketing projects.

Raleigh-Durham, North Carolina Area

Smart Online delivered private-label business to business-based apps that enable corporate partners to acquire and retain small business customers. Smart Online's applications help partners increase their recurring revenue, while aiding their small business customers to more efficiently start, manage and grow their businesses.Manager, Research Marketing and Concept Development • Hired, trained and supervised team of 9 highly skilled employees. Responsible for motivating employees, setting time schedules and controlling work flow, and employee development.• Managed technical support operations, ensuring advanced service support to customers that required assistance installing and using product set. • Led software testing working to identify any disruptions in the product and coordinating with development on modifications needed.• Assisted in corporate website production, establishing navigation to assure each click through was functional and logical.• Worked with Business Development Department to research and identify potential partners that would work with our product. • Managed the client relationships, continually looking to additional opportunities to expand.

Master'S Degree, Statistical Analysis - Sociology

Bachelor'S Degree, Sociology

Activities and Societies: Lambda Chi Alpha - Western Carolina University Alpha Kappa Delta --East Carolina university