• Occupancy and retention management, marketing, recruiting, implementing new processes, including the sales side

• End to end project management of RVs Mobile and Tiny Houses Parks, including the sales side

• Helped develop, launch and manage advocacy marketing hubs, in line with clients’ requirements and brand guidelines, serving the tech industry• Researched, proposed and recommended marketing content and campaigns to US enterprise level clients in weekly calls• Created, curated and deployed content for advocacy communities across multiplemarketing channels• Wrote and edited creative content across different mediums ensuring the brand’s tone of voice is maintained• Engaged with brand advocates, responding to queries as part of the community management service• Analyzed advocacy programs and marketing campaigns and reported on performance, efficiency and consistency metrics to clients• Key accounts I worked on, Cisco, Cisco Meraki, Okta

• Project managed, marketed, leased and sold medium and high end residential properties in and around central London

• Project managed the entire investment/partnership cycle• Gained over two years of invaluable experience in ecosystem partnerships within a DeFi or Layer 1/Layer 2 project• Developed in-depth understanding of the cryptocurrency industry, including advanced knowledge of DeFi protocols, crypto ecosystems, and emerging trends• Sourced, progressed and closed crypto investment rounds from private clients• Approached and advanced discussions with wealth management groups of companies and pension funds in order to get their high net worth individuals and entities to invest in crypto• Built and maintained investors/partners relations• Market researched for best crypto assets available• Analyzed (technical analysis), conducted and executed crypto trades using strong analytical and quantitative skills combined with some experience in data science, coding, cryptography• Regularly updated the investors/partners pool with real-time Excel spreadsheets when trades were made and positions changed• Managed crypto custody (cold storage)

• Project managed, dealt with and resolved complex construction issues liaising between customers, national contractors and Barratt Developments• Worked closely with nominated teams across the business to ensure the highest level of customer satisfaction• Managed and deescalated formal complaints raised by key customers at all business levels • Successfully built and maintained working relationships and advised clients at all levels on property issues, from high net worth individuals, CEOs, to overseas Royal families, Government bodies and everyday people, through excellent customer advocacy• Answered incoming calls into Customer Care • Logged issues on the management system and actioned them accordingly• Responded to all customer queries via email, telephone and letter professionally and within agreed time frames• Assisted clients under warranty through courtesy calls and emails and by managing programmes of work and understanding the specific needs of each customer• Established excellent working relationships with subcontractors ensuring completion of works in a timely and professional manner• Raised contra-charges to the original contractors where necessary• Supervised and processed Invoices for the works raised• Raised purchase orders through the buying teams in Barratts• Co-ordinated programmes of remedial works across multiple trades, scheduled appointments for key customers • Visited sites to get accustomed with the technical details of each Development in my portfolio (approx 800 flats and houses in London’s most sought after areas)

• Sourced the market for new business• Organised and conducted periodical canvassing campaigns• Marketed the existing portfolio appropriately• Negotiated terms and conditions as well the fees with landlords and tenants • Arranged and conducted viewings with the company’s customers• Valuated properties in terms of optimum pricing • Assisted and provided initial legal advice in property disputes• Managed the existing property management portfolio• Provided post lettings advice to clients

• Prepared appropriate and correct documents and contracts for home buyers on usual escrow procedures• Assisted the estate personnel in listing the properties for sale/ to let, marketing sought after locations, theirassociated descriptions, financial options, etc• Permanently communicated with clients to improve and develop business relationships along with maintaining constant follow ups• Assisted recruiting personnel and led the teams of Sales and Lettings• Developed and implemented efficient marketing programs in the company business structure

• Sourced and found new customers in the open market• Planned, organized and managed the existing portfolio to achieve the required sales targets• Analyzed competitive products in terms of reliability and features• Constantly communicated with clients and merchants to improve and develop business relationships cordially along with maintaining constant follow ups for their feedback• Valuated and implemented several points of improvements in current sales techniques throughout the company