Robert Barker Email & Phone Number

Scottsdale, Az

Process cash payments, checks, credit cards, refund requests, bank deposits, ACH transactions, generate reports, send invoices and statements, assist with month-end, resolve customer discrepancies, review weekly aging reports, prepare documentation for collection of past due payments, communicate with internal and external customers.

Scottsdale, Az

Created service calls for technicians, maintained the work schedules and assured that all customer commitments were met, communicated with internal and external customers, filed, and prepared paperwork for accounts. Matched each available technician to a job based on that technician's skill level and location.

Prepared customer statements, bills and invoices, processed W-9, ACH forms, refunds, checks, and credit card payment, resolved billing discrepancies, contacted tenants and discussed their overdue payments, prepared aging, and past due report, prepared and presented reports on collection activities to upper management.

Greater Atlanta Area

Interpreted and analyzed customer accounts, processed premium payments, and invoices, maintained accurate billing records, investigated discrepancies, worked aging and past due reports, sent statements to outstanding customers, performed collections, communicated to internal and external customers by phone, instant messenger, and email.

Lawrenceville, Georgia

Conducted field inventory audits, analyzed spreadsheets and variance reports, monitored sale department actives, investigated discrepancies, and ensured corporate guideline compliance.Communicated full disclosures to Nestlé management, Scan Base Trade (SBT) specialists, sales personnel, and store managers by phone and emails.Released detail audit documentation’s, scheduled assignments, trained new employees, and calculated travel expenses.

Alpharetta, Ga

Created and issued student aid payments, refunds, and loan disbursements.Researched, analyzed, and audited student accounts, analyzed account ledgers for accuracy, scheduled stipends, reconciled tuition and credit charges, investigated and calculated outstanding balances, determined fund allocation, and consulted students by phone, fax, and emails.

Georgia

Managed front office operations and staff, communicated by phone, fax, and emails, executed cashier duties and bank deposits, filed customers contracts, conducted monthly audits, reconciled and posted payments, verified customer payment histories and discrepancies, collected payments and late fees, generated invoices and financial reports.