Installation Engineer
CurrentPrimary responsibilities are, upgrading and installing AirStrip software that ties into a hospitals patient monitoring, EMR and telemetry source system so that Physicians, Nurses and other hospital medical staff can view their patient data via our application to help ensure quality patient care. Other responsibilities include, meetings with sites for project kick offs, troubleshooting new installs, handling escalated cases from our Help Desk team and providing solutions to any issues that arise. I've also been training new hires for our team and assisting our Help Desk team with mentoring and on boarding for their staff as well.