Highly, dedicated, organized and seasoned professional, with productive years of operational experience in the automotive industry. Proficient in formulating and implementing policies and procedures to effect dramatic improvements in productivity, efficiency, and business processes toward successful attainment of organizational goals. Detail-oriented with proven effectiveness to multitask in, high-impact environments while handling multiple priorities simultaneously. Genuine team leader, committed to managing operations and projects well while contributing to business development and revenue-producing activitiesDemonstrate expertise in conducting operational tactical and strategic business planning for the standard improvement of customer service and dealer relations.Oversee and execute the supervision and improvement of operational performance of field personnel and vehicle distribution.Take the lead in providing daily managerial direction of contact personnel and vehicle distribution to ensure the support of dealer relations and operations.Executed efficient executive-level sales presentations to dealer owners, management and sales/service personnel. Leveraged exceptional skills in providing direction to Subaru dealers on sales techniques, retail effectiveness, customer satisfaction index (CSI), while simultaneously providing customers with a positive dealership experience and maintaining dealer profitability through key strategies.Managed and conducted sales manager and sales consultants meetings designed to guide Subaru dealers and bring forth significant improvement to customer satisfaction, dealership customer loyalty, while maintaining dealership profitability.Led the successful alignment of strategy and tactics in the areas of sales, marketing, advertising and business management.