Robert Behr Email & Phone Number

United States

Key performance Indicator tracking-on time-quality-percentage of type of productsDaily communication with customersQuality and process improvementsCAPA Event investigating, retraining, and closing 5S lean principal implementationTours of facility including auditors and customer auditsInventory control and monthly reportingDesigning tracking Excel spreadsheets

Dayton, Ohio Area

Current Treasurer for the vintage base ball (yes two words) club. We have raised funds for many social causes and charities. We enjoy teaching about the origins of the game of base ball through playing how gentlemen played the game. We play for little leagues to show our youth the importance of good sportsmanship. We play against elected officials to help raise money and awareness for our local Dayton VA. We are a new 501c3 organization, which my duties include filing paperwork with the State of Ohio as well as the US Government.

Gilbert Ave

Communication between companies to full fill orders, including express and standard shipping.Maintaining and ordering supplies including monthly inventories. Providing direction and training to associates.Validating correct protocol numbers match printed materials.Use of FTP server to maintain proper up to date data.Building and data entry into Excel.Keeping records of all updated kit specifications including versions, dates, and protocol numbers.Verification of shipping addresses.Provide materials to project managers in a timely manner for meetings.Lead customers through extensive quality inspections as needed.Work with various programs within our organization to work together on building kits, shipping products, and maintaining personal goals.Participated in relaunching and redesigning internal Performance Management System.Responsible for tracking and billing customers.Reporting monthly key performance indicators for trend analysis.

Beavercreek, Oh

•Interviewed, hired, and trained effective and diverse sales associates•Coached associates for improved performance•Oversaw two major inventory analyses per year •Successfully maintained shrink to below company average•Managed daily store cash levels•Planned and executed monthly store marketing efforts•Managed payroll budget •Effectively coordinated staff scheduling based on hours allocated and peak business times•Organized successful after-hours events that drew hundreds of customers and local media•Maximized company initiatives to increase repeat customers•Utilized SVR reports to properly allocate space to products that were popular sellers•Increased sales by adding key items that accentuated the customer’s overall experience•Directly interface with the customers to resolve any issue with products or associatesAccomplishments:•Two-time winner of district MVP award•Achieved a 1st quartile ranking in shrink for the year 2008•District “point person” for loss prevention, with a record of successful shrink improvement•Loss/theft results for my store were consistently -0.15%, below company average•District management depended on my skills in training to assist in employee transition after EB Games was acquired by GameStop•Developed and promoted more than 30 assistant managers to store manager; two became district managers

Cincinnati, Ohio Area

Multi-unit leadership during the heaviest sales months of the year.Hiring and coaching new and current store managers.Oversight of new merchandising techniques within district sales.Maintaining payroll budgets and added profitability to the district.Contacting and resolving customer service issues.Coaching behaviors experienced from the stores and staff members during visits.Creating and contributing to multi-district meetings.Over seeing the launch of Call of Duty, the highest grossing game at that time.Generating reports to inform store performance to Regional Director.Completing store visit reports for each store visited each day.

Education record

Education record

Education record