Robert Birkle Email & Phone Number

United States

Phoenix, Arizona, United States

• Successfully Selling, Tracking, Delivering, Billing 700+ Shipments Monthly• Maintaining with 65+ Relationship Carriers including Top in Class National Fleets, Owner Operators and all Levels in-between.• Pricing Spot Offerings Daily for Multiple Customers• Assisting Account Management Executives with RFPs and Extended Solution Opportunities• Proven Success Operating Managed Transportation Solutions• 2023-2024 YOY Net Revenue Increase 152%• 2023-2024 YOY Volume Increase 173%

• Establishes new business and retained base through proactive management of individual needs and development of robust logistical solutions• Promotes a collaborative partnership with clients by maintaining routine communication in order to assess overall satisfaction, resolve issues, and promote new offerings• Mentor new hires by curating action plans to assist in the cultivation of fundamental skills• Demonstrates strengths in the work from home program, increasing YOY revenue 400%

Chicago, Il

• Directed all inbound freight in Northeast US Market while negotiating customer rates to ensure competitiveness and profitability• Oversaw and delegated 200 daily shipments to a 15-member brokerage team• Optimized quotes from brokers outside the market to maximize revenue• Led the Northeast Market to the highest net revenue month to date of $988,000 • Counseled brokers and customer representatives on fluctuating market conditions

Bloomington, Indiana Area

• Distinguished myself as reliable and hard-working resulting in a promotion to student leader.• Successfully complete my daily task and assignments with no supervision.• Was on a team that advanced and developed team processes that promoted zero-waste goals.

Indianapolis, Indiana Area

• Analyzed timesheet data to help identify workflow inefficiencies resulting in process improvements that substantially reduced overtime pay.• Shadowed the CEO and VP of Operations learning leadership skills and management styles.• Suggested dispute resolution options to upper management based on field technician complaints.• Worked with field technicians and gained sales and customer service skills. • Used Intuit QuickBooks to input customer data and create invoices for billing. • Supported the implementation of Fleetmatics, an automated service truck dispatching system, streamlining internal communications and providing enhanced real-time service to the customer.

Bachelor'S Degree, Liberal Arts And Sciences, Social And Historical Studies

Minor, Sociology

Minor, Human Resources Management And Services

Minor, Psychology