I have experience in Team Management, Business/System Analytics, Project Management, IT Systems Management and Finance that have given me the opportunity to be a leader and team player. Tasks included Functional Design, Analytics, Testing, Process improvements & Training Lead to be able to develop employee skills so they are able to do their day to day roles.Key Skills• An aggressive learner, intent on developing self and others to improve skills and competencies to meet the business needs and priorities.• Very Strong analytical skills, ability to quickly comprehend and find resolution to any situation.• Effectively adapts to tight deadlines, heavy workloads, and sudden or frequent changes in priorities to meet business objectives. Customer focused and strong communication skills, ability to listen to customers’ needs and build meaningful relationships. Always focused and a quick learner showing initiative and always being available. Also effectively communicate and present complex data and findings to different audiences and stakeholders. I have a diploma in Accounting and Finance from NBCC. I am proficient in various tools and technologies, such as Microsoft Office, Jira, Tableau, SAP, and Amazon Connect.
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Software Quality Assurance AnalystWipro Limited Feb 2023 - Jun 2024Moncton, New Brunswick, CanadaMobile platform tester for the Canadian Esso and Mobil App and United States EMR Plus App for ExxonMobil’s retail customers for purchasing Fuel and in store products at any North America branded retail location.
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Associate ManagerHcltech Aug 2021 - Feb 2023New Brunswick, CanadaManaged a global team of 18 employees that supported IOL fuel operations in Canada for back office administration. -
Global Product OwnerExxonmobil Oct 2020 - Jul 2021Moncton, New Brunswick, CanadaAmazon Connect telephony product owner supporting 10 global business lines receiving over 100k calls per month with over 2000 agents. -
Global Project Lead ImplementationExxonmobil Apr 2018 - Sep 2020Moncton, New Brunswick, CanadaProcess and Project lead on several projects. EDOAG project that loaded DOAG approval levels to SAP globally. Led the retirement of ExxonMobil’s Global telephony system with British Telecom with on premise equipment at each site to a VOIP solution with Amazon Connect saving $270k per month and giving the agents the ability to answer calls from anywhere they were able to get a internet connection. -
Business AnalystExxonmobil Sep 2016 - Mar 2018Moncton, New Brunswick, Canada -
Expatriate Transition ManagerExxonmobil May 2016 - Aug 2016Bangalore Urban, Karnataka, IndiaLed work Transition to India training 12 new employees and 2 Supervisors on day to day operational support on customer account setup for tax analysis in Canada and the United States for Imperial Oil and ExxonMobil Fuels and Lubes accounts. -
Senior Business Analyst Team LeadExxonmobil Sep 2012 - Apr 2016Moncton, New Brunswick, CanadaLed a team of 8 employees on the Tax Analysis for Fuels and Lubes customers in Canada and the United States. -
Global Project And Process AdvisorExxonmobil Jan 2009 - Aug 2012Moncton, New Brunswick, Canada -
Senior Business System AnalystExxonmobil Oct 2005 - Dec 2008Moncton, New Brunswick, Canada -
Intermediate AccountantUps Jun 1999 - Sep 2005Moncton, New Brunswick, Canada
Robert Black Education Details
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Accounting And Finance
Frequently Asked Questions about Robert Black
What is Robert Black's role at the current company?
Robert Black's current role is Analytical, organized and detail-oriented career professional with experience in Team Management, Project Implementation, and Finance. Track record of delivering quality strategic solutions..
What schools did Robert Black attend?
Robert Black attended Nbcc (New Brunswick Community College).
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2davis.ca, dlapiper.com
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2me.com, nrcan-rncan.gc.ca
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Robert Black
Mississauga, On3hotmail.com, dashbid.com, scaleowl.com2 +141687XXXXX
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5transcanada.com, rcmt.com, tcenergy.com, brucepower.com, thingworx.com
1 (781) 3XXXXXXX
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Robert Black
Team Lead / Research Officer At National Research Council Canada / Adjunct Professor At Mcmaster UniversityCanada3ioxus.com, ioxus.com, nrc-cnrc.gc.ca
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