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Robert Black is listed as Analytical, organized and detail-oriented career professional with experience in Team Management, Project Implementation, and Finance. Track record of delivering quality strategic solutions. based in Riverview, New Brunswick, Canada. AeroLeads shows a matched LinkedIn profile for Robert Black.
Robert Black previously worked as Software Quality Assurance Analyst at Wipro Limited and Associate Manager at Hcltech. Robert Black holds Accounting And Finance from Nbcc (New Brunswick Community College).
I have experience in Team Management, Business/System Analytics, Project Management, IT Systems Management and Finance that have given me the opportunity to be a leader and team player. Tasks included Functional Design, Analytics, Testing, Process improvements & Training Lead to be able to develop employee skills so they are able to do their day to day roles.Key Skills• An aggressive learner, intent on developing self and others to improve skills and competencies to meet the business needs and priorities.• Very Strong analytical skills, ability to quickly comprehend and find resolution to any situation.• Effectively adapts to tight deadlines, heavy workloads, and sudden or frequent changes in priorities to meet business objectives. Customer focused and strong communication skills, ability to listen to customers’ needs and build meaningful relationships. Always focused and a quick learner showing initiative and always being available. Also effectively communicate and present complex data and findings to different audiences and stakeholders. I have a diploma in Accounting and Finance from NBCC. I am proficient in various tools and technologies, such as Microsoft Office, Jira, Tableau, SAP, and Amazon Connect.
A career timeline built from the work history available for this profile.
Moncton, New Brunswick, Canada
Mobile platform tester for the Canadian Esso and Mobil App and United States EMR Plus App for ExxonMobil’s retail customers for purchasing Fuel and in store products at any North America branded retail location.
New Brunswick, Canada
Managed a global team of 18 employees that supported IOL fuel operations in Canada for back office administration.
Moncton, New Brunswick, Canada
Amazon Connect telephony product owner supporting 10 global business lines receiving over 100k calls per month with over 2000 agents.
Moncton, New Brunswick, Canada
Process and Project lead on several projects. EDOAG project that loaded DOAG approval levels to SAP globally. Led the retirement of ExxonMobil’s Global telephony system with British Telecom with on premise equipment at each site to a VOIP solution with Amazon Connect saving $270k per month and giving the agents the ability to answer calls from anywhere they were able to get a internet connection.
Bangalore Urban, Karnataka, India
Led work Transition to India training 12 new employees and 2 Supervisors on day to day operational support on customer account setup for tax analysis in Canada and the United States for Imperial Oil and ExxonMobil Fuels and Lubes accounts.
Moncton, New Brunswick, Canada
Led a team of 8 employees on the Tax Analysis for Fuels and Lubes customers in Canada and the United States.
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Robert Black is listed as Analytical, organized and detail-oriented career professional with experience in Team Management, Project Implementation, and Finance. Track record of delivering quality strategic solutions..
Robert Black is based in Riverview, New Brunswick, Canada.
Robert Black has worked for Wipro Limited, Hcltech, Exxonmobil, and Ups.
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Robert Black holds Accounting And Finance from Nbcc (New Brunswick Community College).
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