Robert Bley Email & Phone Number

Atlanta, Georgia, United States

Atlanta, Ga

Since 2013 we have been managing a friendly and engaging environment for customers to utilize selections to create their dream home. From exterior features and elements to every interior detail we work to create spaces that bring life into each of the floor plans offered by Fischer Homes. Building a new home can be a scary and daunting process. Our job, is to break that process down and guide the purchaser through it in a fun and engaging way. We work to stay on target and on budget for each purchaser each and every day. Key Achievements: - Maintaining Exceptional Department Customer Satisfaction Ratings- Working with Corporate Designer to help Design Award Wining Model Homes- Building and Growing and Exceptional Design Staff- Creating a Training Manual for Design Staff 2018

Atlanta, Ga

Managed Sales, Starts and Closings for the new start up division of Fischer Homes in the Atlanta Market. Worked to provide an exceptional experience for our customers as they moved from sale, to selections, to construction and finally the closing of their new home. Helped grow the divisions closings from 8 in 2013 to over 100 in 2015. Grew and developed an internal team of associates to help within the various roles in the division. Assisted in training and on boarding staff members in various roles. Key Achievements:- Setting Up and Opening our Design Center 2013- Reaching over 100 Atlanta Sales in 2014- Reaching over 100 Atlanta Closings in 2015- Helping to Grow and Develop an Amazing Internal Office Staff

Indianapolis, Indiana Area

Division Coordinator in the recently establish Indianapolis Division of Fischer Homes. Fast paced, detail driven environment. Worked to ensure accuracy of customer contracts and monitored homes through building process from contract to closing. Key Achievements:- Helped grow the divisions capacity for starts and closings year over year from 2011 to 2013. - Developed and Maintained a Training Program for the Sales Counselors. - Internal Customer Satisfaction of the Year for the Company 2012.

Committed to offering affordable homes with color and unique architectural character, Hansen & Horn has been building quality homes in the Indianapolis market for over 30 years.; Worked directly with Owner and Director of Sales to coordinate and plan company sales collateral materials and branding efforts. Acted as liaison between company management and ad agency for large-scale projects and overall vision casting. Managed relationships with vendors for print, signage, or other outsourced projects or events. Planned and executed company events for employees and customers. Conceptualized, created, and completed print and web related projects for both internal and external company use. Underwent cross-training to assist customers in the design process for the selection of interior and exterior features of their homes. Responsible for the supervision of internship program for graphic design students. Key Achievements:- Involved in the introduction of a new home plan collection, helping to coordinate plan designs, plan names, new product identity and sales collateral for sales staff.- Decreased company marketing cost in the areas of outsourced design and print related materials.- Created new look and feel for company floor plan brochures.- Designed branding for company's new lending joint-venture Hansen & Horn Financial.

A Chicago-Land based web development company, Stratum Development provides customer managed websites to businesses, non-profit organizations, and church and para-church organizations through a proprietary content management system.; Utilized custom company software to input client data and develop websites for new customers. Designed and created custom banners and headers for client sites. Conceptualized, created and aided in execution of custom website designs and branding systems for clients. Created and maintained positive relations with customers by providing assistance and support via phone, email and proprietary support ticket system. Planned and executed online and onsite customer training on proprietary content management system. Interviewed and led a team of design interns for summer internships.Key Achievements:-Involved in the introduction of two new divisions of the company: NonProfitSites and VendorHouse. Instrumental in creating the brand and assisting in the implementation of both sites. -Initiated first and administered several subsequent online customer training classes. -Helped to create an online customer support FAQ/Database, and wrote several support documents and articles.

Ergo Creative specialized in Identity & Branding, Multimedia Design, Website & User Interface Design, Advertising, and Print Collateral.; Issued and maintained invoices for company receivables, engaged in collections notices, letters and calls for late payments, made deposits for receivables collected. Documented and maintained record of company payables. Assisted management in decisions for weekly payables based on funds at hand. Worked in conjunction with company accountant to accomplish month end and company payroll. Assisted management and other design staff with design projects. Maintained company job status list and helped run weekly project meetings. Created and issued purchase orders and bid requests. Managed individual design projects and assisted with group projects as well. Conceptualized, created and completed several branding, print and web projects. Key Achievements:-Achieved lowest number of bookkeeping errors in recent company history. -Conceptualized, created and completed several identity/branding projects.-Created designs selected by premier clientele such as Walgreens and PowerShares.