Robert Blom Email & Phone Number

Johannesburg Area, South Africa

Head of ICT Department

Irene, Pretoria

Main duties currently include:• Supervising the installation and maintenance of required computer hardware, software and networking facilities• Ensuring planned and organized operations of electronic data processing (EDP) and information systems in the company• Project Management of all outsourced and in-house IT Projects, including Thomson Reuters VSAT Project of all Sub-Saharan Arica projects• Develop new policies and ensure effective implementation of developed policies and prevalent procedures• Handling the outsourced development teams and forming new teams to bring in quality in-house development services for a better performance• Network Operating Centre (NOC) supervision, support and management. (Cell C, MTN, and Vodacom Projects.• Managing outsourced e-branding and web designing projects• Handling troubleshooting tasks for all switches, routers and redundant connectivity problems• Managing annual divisional budgets and expenditures• Network Administration Management, including Microsoft Active Directory, SQL and Exchange services• Server Installation and Maintenance (MS Server 2000 / 2003, 2008, 2012)• Microsoft Exchange 2007 Maintenance & Administration• Network Backup Procedures, polices and Monitoring ( Symantec Corporate Edition)• Network Architecture Design & Implementation• Pastel Partner Support and Maintenance• Sage VIP Payroll Support and implementation• Connectivity Support & Maintenance to remote Offices via VPN Connections• Procurement of IT Infrastructure including Hardware, software and other Technologies• Software QA and QC (ISO9001 Documentation processes & procedure Implementation)• Fixed Asset Management• Alcatel Switchboard Programming / Maintenance & Training• Biometric Access Control system support, reporting and Maintenance• Administrative Personnel Management• Event Planning of all Corporate Functions (from Black tie to Corporate / Marketing days)• Marketing, Branding and advertising of the Company Brand

Sinovile, Pretoria

• System Support to all End Users• System Analysis and Designing• Web Design• System support and administration of Network and network related issues.• Network related software support to all users.• Training to end users concerning specific and custom software• System Backups• Project Management

Montana Park, Pretoria

• Provisioning and Commissioning of all LUCENT Dect masts, fault finding and fault resolution.• Giving High-level Support for Telkom on Lucent Equipment and managing Telkom Staff at PPR Building, PTA• Project Management of all LUCENT TDMA & Dect Projects• Project Management of all major projects and roll-outs including Telkom VSAT (Dama), Microwave (SDH) and GSM• Planning and Tendering on Big Contracts• Quality assurance and inspections on ALL types of VSAT's• Compilation of all As built documentation and project Manuals• Export of all Logistic Materials for SDH Projects Internationally• IT Support to end-users and network related problems

Klerksdorp

• Service delivery to all Telkom employees, including Installation of Desktop and Server Software, training Telkom staff in all software packages• Maintenance to all Telkom corporate desktops, servers and network infrastructure

Grade 12 / Matric, Matric / Grade 12

Nd Information Technology, Information Technology, 3Rd Year (Incomplete)

Subjects Completed: Development Software I Module 1,2 Information Systems I Module 1,2 Accounting Skills I Accounting Skills II.

Grade 7