Robert "Bob" Phillips Email & Phone Number

Syosset, Ny, Us

Wiesbaden, Hesse, Germany

• Led cross-functional team comprised of 10 IT, electromagnetic spectrum, and satellite communication experts, delivering innovative communication solutions for DoD and multinational customers across Europe and Africa overseeing $1.5m in innovative solutions• Provide innovative IT solutions for fulfilling customers C5ISR requirements, with VPN, MPLS, network enclave solutions, satellite services, and enterprise services to the leading edge.• Led the implementation of enroute mission command solution, delivering real-time access to enterprise services for in-flight customers. This breakthrough solution now services three CEO level headquarters and NATO HQs, transforming operational situational awareness

Wiesbaden, Hesse, Germany

• Oversaw the organization’s segment within the Department of Defense Information Network, managing IT policy, planning, and services across 3 continents, resulting in increased in operational efficiency Led a 40-person team in managing network center operations, delivering 24/7 IT capabilities across 104 countries and supporting 60,000 customers, 100k end-point devices leading to improved service uptime • Trained, mentored, and led incident management, problem management, root cause analysis and outage management leading to a reduction of outages by 10% and reduced timi to restoration 5% nominally.• Developed, captured and reported on program SLA (Service Level Agreement), SLO ( Service Level Objectives) and KPIs to include in c-suite level meetings.

Wiesbaden, Hesse, Germany

•Led 8 direct reports, European region network operations, and cybersecurity initiatives for large-scale enterprise comprised of 20K-person workforce; developed policies, directives, and procedures amplifying IT, telecommunications, and security framework.•Devised digital integration plan and simplified system migration/configuration practices slashing processing time 4x of domain transfers; benchmarked as Army standard for region.•Positioned resources and instituted process improvements accelerating $20M IT projects and system integrations/updates bolstering DoD infrastructure security.•Orchestrated international communication strategy and headed crisis action team delivering rapid standup of 600-person multi-national command/control center, network infrastructure build, and IT accessibility for 20K end users.•Assembled specialized 40-person IT team and mobilized to international location establishing remote network/IT platforms enabling batch processing and data collection of 80K refugees.

Fort Campbell, Kentucky, United States

• Directed a 32-person IT/communications team, enhancing help desk operations for the largest aviation unit in the organization, improving support efficiency and leading to increased user satisfaction for 3,200 end users• Coordinated a 9-month IT/communication support capability, managing the shipment of high-value, sensitive equipment, establishing secure networks in 5 nations across Europe and the Middle East• Spearheaded IT and communication security (COMSEC) strategy for 5 business units, overseeing a multi-million-dollar portfolio of 600+ secure cryptological line items, achieving 100% accountability and compliance • Orchestrated the planning and technology roadmap for a $6M IT platform upgrade, creating a detailed project lifecycle schedule and collaborating with vendors to ensure on-time integration across 350 systems

Joint Base Pearl Harbor Hickam, Nctams-Pac

• Appointed by senior leadership to lead 24/7/365 Wideband Satellite Operations Center (WSOC), managing a $2.425B portfolio of Wideband Global Satellite (WGS) and Defense Satellite Communications System (DSCS) satellite communications, satellite control network systems, and a $55M/35K square foot operations center.• Steered an 80-person international team, including US and Australian military/government employees, contractors, and vendors, in maintaining the operational status of 4 satellite systems valued at $2.3B.• Developed teams’ ability to synthesize complex data while anticipating the customers operational and strategic challenges enhancing service availability and asset security increasing assured services by 15% over tenure.• Developed strategic roadmap for legacy dish system replacement for a primary satellite terminal upgrade; managed a $2M project and evaluated vendor performance to ensure successful migration to the next-generation platform.

Vicenza, Veneto, Italy

• Motivated and led a 22-person team to achieve the first deployment of secure networked services across a 4G radio-over-IT system ensuring 100% compliance with regulations and improving communication security • Chaired critical enterprise programs, including COMSEC, INFOSEC, and Information System Security Management (ISSM), enhancing the security framework and protocols across a 600-person organization• Provided technical leadership to cross-functional teams, delivering innovative technological solutions that enabled senior leadership to make informed decisions, resulting in increased operational efficiency

Ft Cavazos, Tx

Chief Technology Officer for the 2nd of the 12th Combined Arms Battalion consisting of Abrams A-1 Tanks and Bradley Armored Fighting Vehicles, which is comprised of seven companies and over 800 personnel. Principle advisor to the Battalion Chief Executive Officer on all matters concerning communications/IT operations, network operations(NETOPS), communications security (COMSEC), spectrum management, telephone control, automations support, and information assurance(IA). Responsible for the employment of all command, control, communications, and computer (C4) equipment within the organization. Responsible for planning, installation, operation, and maintenance of the organization's tactical Warfighter Information Network-Tactical (WINT) network nodes and Combat Net Radio equipment. Manages communcation/IT sections and personnel engaged in the installation, operation, administration, and maintenance of wide area networks and information systems supporting tactical, operational, strategic, and sustaining base operations.

Ft Cavazos, Tx

Executive Officer and Headquarters Platoon Leader for Bravo Company, 4th Special Troops Battalion. Responsible for the morale, health, welfare, leadership. training, discipline, safety, and professional development of over 120 service members and their families. Responsible for all company logistics and supply tansactions and the maintenence of all communications equipment valued at over $30 million.

Ft Mccoy, Wisconsin

Responsible for the continous maintenance and upkeep of a 1500 vehicle and equipment fleet utlized for the mobilization, training, and support of Department of Defense Active Duty, Reserve, and National Guard service members.

Masters Science Information Technology Management, Computer And Information Sciences And Support Services

Activities and Societies: Nominated to The National Society of Leadership and SuccessThis program provides coursework with a global.

Bachelor Of Science (Bs), Business & Marketing

The Department of Marketing is dedicated to providing an in-depth understanding of marketing activity, in both domestic and international.