Robert Bonds Email & Phone Number

Carteret, New Jersey, United States

-Manage/troubleshoot facility applications for internal operational processes-Liason with both IT and SCADA team with implementing pending projects throughout the terminal-Inventory Management of facility communications, technical services equipment-Assist with building and designing facility networking solutions-Work with appropriate parties to schedule and expedite repair of facility technical matters as pertains to radio systems, networking solutions, security infrastructure, valve repairs and system communications-Oversee work of contractor and union maintenance work as needed-Apply problem solving skills and break down complex problems to isolate

Carteret, New Jersey

Edison, New Jersey, United States

E-commerce - Electronics

Basking Ridge, New Jersey

Installing and up grading hardware and software and providing complete assistance while configuring hardware, software, and peripherals of the end user systemsProviding general desktop support, project coordination, imaging/ re-imaging PCs, and laptopsProviding one on one assistance to the end user regarding the technicalflaw, either by phone, email, or in personResolving network related issues like local area connection problem, network access, email, internet, dial-ins, etc.Identifying, diagnosing, and resolving the level one issues in computer hardware and software insystems such as laptops and PCsCoordinating with the third party service provider for timely repair of the system under the maintenance agreement warranty, and repairing minor flaws in hardware if not covered under the sameProviding assistance in installation of other peripherals like printers, scanners, etc., cabling systems like local area network cables, network interface cards, wired switches, etc

100 Frontage Rd., Newark, New Jersey

•Monitor, Maintain, and Manage US Corrugated Assigned Sites/Locations. (3 Sites in Total: Kampack Newark corporate office, US Display Group Newark, and US Display Group Tullahoma.)•Assists in the planning and implementation of additions, deletions and major modifications to the supporting regional infrastructure.•Implement network security at the regional level.•Oversee the administration of the company's LAN/WAN at a regional Level within a Managed AT&T MPLS Network.•Manage all PROCOM VOIP telephone changes for specific sites, including routing for seating assignments.•Administer/Manage Remote Users VPN connection and routing to other company subnets via Sonic Wall 2040 Series Appliance.•Setup, manage, and maintain Kaspersky Anti-Virus Solution Company Wide•Administer/Manage/Maintain/Troubleshoot all company-wide ERP systems (i.e. AMTECH and HRMS) Microsoft Server 2003/2008 Domain Controllers, Member Servers (File/Print/Intranet/FTP), and MS Exchange Server 2003 environment •Manage/Maintain and Troubleshoot TCP/IP, DNS, DHCP, IIS, Active Directory, and Server/System Backups (Autonomy Live Vault and Connected cloud computing backup solution software) company-wide.•Implementation of Internal Systems and Site to Site company-wide modifications, updates, maintenance, and Yearly DR Test.•Administer and respond to all help desk activities at the regional level.•Build and maintain vendor relationships and manage the purchase of hardware and software products at the regional level.•Manage and maintain company assets responsibly.

1340 Viele Ave, The Bronx, Ny

•Manage, maintain, upgrade, and perform maintenance on 9 Servers (2 File Servers, Domain Controller, Backup Domain Controller, Print Server, FTP Server, (Terminal) RDP Server, (Linux RedHat) Database Server, and (LightningFax) Fax Server) and 2 remote sites (California and India).•Manage and maintain Cisco Pix 515e Firewall, Cisco 1811 LAN Router, Netopia WAN Router, and a Cisco 1700 series Router.•Local Helpdesk Support for 140 Windows 2000, XP Professional, and MAC OS X users.•Supporting 2 hosted email domains for local clients.•VMware Virtual Microsoft XP Pro client setups and troubleshooting

52 Broadway # 6, New York, Ny

•Network Management: support entire network infrastructure; two Windows 2000 advanced servers; file, printing and applications; Active Directory administrator; users, computers, groups, and GPO’s. Troubleshoot network connectivity issues, Manage backup and disaster preparedness.•Helpdesk Support: provide support to 90 plus computers, printers, and copiers. •Voice Communication Support: Management of 2 Mitel SX200 systems, adding, editing, deleting of extensions; Setting up phone equipment; testing connectivity and trouble-shooting device problems.•Security System Support: Secure Perfect Security Access System; create access cards for staff and UFT building workers; Print out Time and Attendance staff reports and badge ID reports; Monitor activity of system and trouble-shoot issues with card readers and access points.•Information Systems Management: developed and implemented network and user policies and support processes (help desk request system), documentation of technology infrastructure, and provide instructional services to VFI staff, strategic technology planning.