Robert B. Email & Phone Number
Who is Robert B.? Overview
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Robert B. is listed as Key Account Manager at Crane Authentication (NXT), a with 901 employees, based in Manheim, Pennsylvania, United States. AeroLeads shows a matched LinkedIn profile for Robert B..
Robert B. previously worked as Key Account Manager at Opsec Security and Contractor Relations Support Specialist at Endless Pools. Robert B. holds Bachelor Of Arts - Ba, English from Millersville University Of Pennsylvania.
Email format at Crane Authentication (NXT)
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About Robert B.
- 19 years of Customer Service.- Keen on improving processes and saving time (and money). (Mostly money).- I've been to most of the states, parts of Canada, the UK (minus Northern Ireland), France, Germany, Italy, and Switzerland (not at the same time, though that would be neat).- Not afraid to ask questions.
Robert B.'s current company
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Robert B. work experience
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Key Account Manager
CurrentProposed process improvements to reclaim 15% of department time, which would save the company roughly $47,000 and 1,790 labor hours per yearManage accounts for multi-million dollar companies and ensure product satisfactionDeveloped and wrote over 20 Standard Operating Procedures for the Customer Care TeamSuggested and am overseeing utilizing SalesForce for case management
Contractor Relations Support Specialist
Recruited over 160 contractors to the service referral program, doubling the enrolled numberImplemented and managed an onboarding program and recruited contractors to assemble or service poolsDeveloped new marketing material for broader outreach
Logistics Coordinator
Streamlined workflow by eliminating 12% of departmental tasks, saving the company roughly $33,000 and 1,040 labor hours per yearScheduled, processed documents, and completed domestic and international shipments for B2C and B2B ordersResolved any transportation issues that may have occurred before or during the delivery
Customer Service Lead
Resolved escalated calls and emails from customers or their legal representativesTrained level one representatives and modeled appropriate behaviors for calls and emailsManaged an outbound call spreadsheet for level one representatives and increased response times
Customer Service Representative
Provided technical support to customers and contractorsPlaced orders and recommended routine, preventative maintenance to customersDiagnosed issues and recommended solutions to resolve delays or malfunctions
Warehouse Operator
Processed customers' orders and had them shipped in a timely mannerCompleted kits to meet deadlines and revenue goalsAssisted Quality Assurance with procedure writing
Retail Associate
Maintained a wine and beer bar, served guests and answered questions about the beverages
Therapeutic Staff Support
Worked with youth and adults to achieve their goals in private and social settingsEncouraged model behavior and provided support to family members
Robert B. education
Bachelor Of Arts - Ba, English
Emergency Medical Technology/Technician (Emt Paramedic)
Frequently asked questions about Robert B.
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What company does Robert B. work for?
Robert B. works for Crane Authentication (NXT).
What is Robert B.'s role at Crane Authentication (NXT)?
Robert B. is listed as Key Account Manager at Crane Authentication (NXT).
Where is Robert B. based?
Robert B. is based in Manheim, Pennsylvania, United States while working with Crane Authentication (NXT).
What companies has Robert B. worked for?
Robert B. has worked for Crane Authentication (Nxt), Opsec Security, Endless Pools, Mount Hope Estate & Winery, and Youth Advocate Programs, Inc..
How can I contact Robert B.?
You can use AeroLeads to view verified contact signals for Robert B. at Crane Authentication (NXT), including work email, phone, and LinkedIn data when available.
What schools did Robert B. attend?
Robert B. holds Bachelor Of Arts - Ba, English from Millersville University Of Pennsylvania.
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