Robert Bright Email & Phone Number

London, Gb

Organising and participating in various endurance events including running marathons and cycling from Land’s End to John O’Groats whilst fundraising for different charities.

London, England, United Kingdom

To ensure prompt communication and correspondence within internal departments and external parties, ensure the smooth running of the day-to-day operations across 5 restaurants including:- Banking/Reconciliation management- Induction of new staff members- Monitoring and maintaining all health and safety records- Maintaining strong communication between the Global Managing Director, Group Executive Chef, General Managers, Head Chefs and Department Managers - Dealing with general guest/staff enquiries- Preparing and issuing of the following: staff contracts, payroll and personnel files- Researching and managing CAPEX projects

Charlotte Street, London

Heathrow Terminal 2

Providing support to the Executive Head Chef/General Manager on a day to day basis on all aspects of administrative activities as well as full secretarial support including:- Cost Management Projects resulting in annual savings- Recruitment/Induction of new staff members- Invoice/Banking management- Liaising between the General Manager, Head Chef and the Restaurant Managers- Dealing with general guest/staff enquiries- Organising, building and managing the annual planned maintenance database- Organising the H&S and food safety systems in-line with Heathrow requirements.

Heathrow Terminal 2

I work closely with restaurant management to ensure the highest levels of customer experience are delivered day to day. In addition to front of house duties my responsibilities include: - Supervising a team of 40 - Training/Mentorship - Assisting management with operational running of the restaurant - Supporting staff as a secondary escalation point for challenging customers - Ensuring all clients enjoy a Michelin Starred dining experience

Heathrow Terminal 2

Heston Blumenthal - a Michelin Starred chef. Key duties include: - Opening & closing the restaurant including end of day cash register duties - Taking and delivering customer orders in a busy, high volume environment - Ensuring all UK licensing Laws and company policies are adhered to - Initial point of escalation for challenging clients - Conducting myself in a professional manner to the high standards of the restaurant and clientele

Isleworth

As a life skills support worker my role was to carry out personal care, including physical, emotional and spiritual needs. My responsibilities include: - Maintaining accurate factual written records of changing residents health and needs - Caring for residents 1-1 and in group sessions - Delivering the highest levels of personal dignity to each resident

Isleworth

Delivering the highest levels of customer service, both behind the bar and table-side. My responsibilities include: - Taking orders and service customers at the bar and table-side - Opening & closing up including end of day cash register count up - Ensuring effective enforcement of UK licensing laws