Robert Bruce Email & Phone Number

Monmouth, Gb

United Kingdom

United Kingdom

London, United Kingdom

London, England, United Kingdom

London, United Kingdom

London, United Kingdom

Management of Application Support Team across BBC Worldwide global offices for the Media Maestro system (underlying Oracle database; application hosted via Citrix) involving wide ranging architecture, data models and interdependencies with other applications and services. Manage and report on 3rd party vendor service level agreements. Management of application testing, release, configuration and change request.Providing general software implementation consultancy and subject matter expertise for BBC Worldwide & 3rd party supplier colleagues of all levels, including but not limited to: business users; analysts, test managers; and project managers to define change requests for configuration settings, developmental enhancements, integration, data migration and enterprise architecture.

London, United Kingdom

Management of application support across BBC Worldwide global offices for the Media Maestro system (underlying Oracle database; application hosted via Citrix) involving wide ranging architecture, data models and interdependencies with other applications and services. Manage and report on 3rd party vendor service level agreements. Management of application testing, release, configuration and change request.Providing general software implementation consultancy and subject matter expertise for BBC Worldwide & 3rd party supplier colleagues of all levels, including but not limited to: business users; analysts, test managers; and project managers to define change requests for configuration settings, developmental enhancements, integration, data migration and enterprise architecture.

London, United Kingdom

•Client Services including: TV/Film industry client support; advice/training; issue diagnosis and resolution; requirements gathering; product design and specification; system testing •Business Analysis including: TV/Film rights subject matter expert; database analysis/integration; business process translation; requirements gathering; product design and specification; software installation and upgrade implementation•Sales Support including: assisting with pre-sales configuration and documentation; demonstrations

London, United Kingdom

•Coordinating and assisting the contracts administrators with the drafting of agreements•Liaising with licensees and query resolution•Management of the group’s rights management systems •Providing staff training and daily support for the in-house rights systems•Assisting with trademark schedule; tackling copyright infringements of video and merchandising items•High level reporting to the management and directorate on a regular basis •Providing general administrative support and IT trouble-shooting to members of the legal team•Maintaining the Music Publishing records and fielding queries from external service providers•Integration and data conversion of information and rights from corporate acquisitions

London, United Kingdom

•Clearance of new and existing material via negotiation and interpretation of agreements •Advice & support to in-house and external productions, including copyright issues, budgetary planning, & programme research•Member of technical team (ACON User Group) overseeing upgrades of the BBC’s contracting computer system, including training and support to colleagues and new starters

Bishops Stortford, Hertforshire

•Auditing of stock/parts and ordering as required for seasonal changes in production•Administrative support to the managerial team•Member of the production line when office duties were complete using hand & pneumatic tools