Robert Bruce Email & Phone Number

Pasadena, California, United States

Back in the building. 😄

Los Angeles Metropolitan Area

- Sole QA for our DTC site- Tested site from end to end, including all defect writing and led efforts to fix all bugs- Ran a multi-team effort to triage, investigate and fix major issues in our logistics systems implementation- Administered and troubleshot our Shopify site- Exposed to and became skilled in these areas: Logistics, multi-team project management, Brightpearl, Brightpearl Connectors, 3PL systems, Shopify, Headless site implementations, Notion, Wrike

Pasadena, California, United States

- Managed local teams of QA analysts, senior testers and automation engineers that test Bluebeam’s flagship product; Also responsible for offshore teams in Bulgaria and India - Implemented a C# based/Ranorex UI automation plan - Transformed ~2000 manual cases into reliable automated cases reducing test time by more than 300 person hours- Directed the QA team’s contribution to our release beta programs, including direct customer communications and troubleshooting using Centercode- Supervised testing of a cloud-based application, Bluebeam Studio, with back-end, api/web components, and with its own deployment/release schedule- Launched a training plan for the local manual test team to learn Ranorex UI automation, C# basic concepts, and Visual Studios usage- Presented to Directors and Product Managers important QA release data in readiness reports (e.g. data on regressions and escapes from recent previous releases)- Shifted “Go/No Go” responsibility to the QA team- Supported agile transformation despite the difficulties of implementation and adoption- Oversaw vendor management for localization efforts- Worked cross-departmentally to improve all engineering practices to emphasize quality- Contributed to risk assessment and risk management- Served as primary collaborator multiple crisis management teams for a series of difficult releases with Engineering, Product and the C-suite- Provided detailed estimates and met deadlines for high stakes marketing deadlines for flagship product

Santa Monica, California, United States

- Supervised a small team testing Guitar Hero Van Halen for the Wii- Tested Guitar Hero Games, including Guitar Hero 3, 4, Metallica, Aerosmith