Robert Buniag Email & Phone Number

San Ramon, California, United States

• Conduct thorough validations of data to ensure accurate processing and compliance with regulatory policies, reflecting attention to detail and adherence to established procedures.• Collaborate with internal stakeholders and external brokers via email and phone to address inquiries, resolve data discrepancies, and ensure alignment with procedural guidelines.• Utilize problem-solving skills to investigate and resolve filing issues, escalating complex cases to management as necessary to ensure timely resolution.• Demonstrate strong communication skills by translating technical requirements into clear, actionable guidance for brokers, ensuring successful compliance with surplus lines insurance filing standards.• Engage in continuous learning of regulatory frameworks and participate in system enhancements to improve operational efficiency and data accuracy.

San Ramon, California, United States

San Ramon, California, United States

Fremont, California, United States

• Monitor multiple office buildings with over 100 people by patrolling the property on-foot or through surveillance equipment to guarantee the security, safety, and well-being all personnel, visitors, and the premises of the client. • Perform regular checks of emergency call boxes, emergency exits, IDF/MDF rooms, roof hatches, and other necessary safety inspections to sustain the safety of the clients and vendors. • Allow a safe and friendly work environment as well as maintaining the organization’s stability and reputation through the use customer service as well as interpersonal skills when interacting with visitors and tenants.

Newark, California, United States

• Supported the operations team by managing and analyzing daily operational data, ensuring accuracy in reporting throughput, staff allocation, and key performance indicators (KPIs).• Reviewed and updated records to maintain data integrity, providing actionable insights to optimize resource utilization and workforce efficiency.• Utilized Microsoft Excel and other tools to organize operational metrics, enabling accurate reporting and strategic decision-making.• Collaborated with cross-functional teams to identify inefficiencies and recommend improvements to meet and exceed operational targets.

Fremont, California, United States

• Delivered exceptional service to enhance customer satisfaction and support high-volume daily operations, demonstrating organizational and interpersonal skills.• Supervised team operations, including recruitment, training, and performance management, ensuring compliance with company policies and contributing to a collaborative work environment.• Managed inventory and resource allocation to optimize daily operational efficiency and reduce waste, applying data analysis techniques to forecast and maintain stock levels.• Leveraged scheduling and communication tools to align staffing resources with fluctuating business needs, ensuring operational continuity.