Robert Burns Email & Phone Number

Ames, IA, US

Ames, IA

Ames, IA

 Built great relationship networks internally and externally to maximize problem solving and teamwork  Directly supported customers with excellent service resulting in “Best service” reviews Responsible for successful corrective action projects resulting in best in division external quality Supported production lines to maintain high on time delivery.

Ames, IA

 Prepared and executed supplier development strategy to improve quality by 50% and delivery by 10% Coached suppliers in determining hardware level and system level root cause Reviewed corrective action responses and developed suppliers to provide robust corrective actions Responsible for coaching the content and method of supplier PPAP submissions.

 Led cost reduction activities through resourcing and technology shifts  Led numerous supplier visits to review quality, delivery, and capacity constraints Verified PPAP documentation from internal and external suppliers and provided guidance Evaluated complex situations objectively and demonstrated the ability to make timely decisions Maintained.

 Operated in the Quality Engineer role during the successful intrastate transition of two product lines Supported customers directly through CAR response, change requests, and product improvements Led process, system, and design level Root Cause Analysis activities, and follow up actions with team  Audited processes and product, reviewed and.

 Led APQP projects and performed PPAP process coordination and inspection Performed outsource/resource projects for supplier development team Supported product quality and delivery through process audits and random inspections Consulted with Product and Quality Engineer to resolve customer complaints Led multiple teams in 8-D problem solving to.

 Continuously improved quality and safety of open circuit product with engineering support Led 5-S team through rigorous changes in department procedure and structure Took initiative to eliminate waste and assisted in Value Stream Mapping

El Paso, Texas And Others

Radar Systems Supervisor Worked alongside civilian contractors in an Engineering and Manufacturing Development cycle Trained employees in a small group setting on functional tasks and evaluated performance Led employees through difficult missions requiring a multitude of problem solving skills Collected data to support team mission and processed data.

Ba, Management

General Studies