Senior Program Manager
• Served as the Comprehensive Soldier & Family Fitness (CSF2) Program and Ready and Resilient Campaign (R2C) Program Manager for Joint Base Lewis McChord (JBLM), WA supporting 42,122 personnel• Advised staff on the proper utilization and distribution of Master Resilience Trainers (MRT); managed all resilience planning, preparation, scheduling, and direct unit resilience programs; interpreted and enforced the Army CSF2 and MRT policies and guidelines• Certified 144 level-1 MRTs and educated 82 organization senior leaders on R2 capabilities• Created the Resilience Program Managers SharePoint; resulted in seamless integration of new managers• Coordinated in-processing resilience training program; trained over 12,000 newly arrived JBLM personnel• Wrote resilience operations order; positively influenced program management, tracking, and compliance • Coached and mentored 22 MRTs to conduct in-process resilience training; received accolades for the quality and detail of instruction given• Maintained accountability of over $500K worth of equipment and installation property; resulted in no losses• Enforced safety standards; zero incidents or injuries occurred with 700+ students passing through annually