Robert Silverman Email & Phone Number

Henderson, Nv, Us

Henderson, Nevada, United States

• Facilitated Mortgage Loan Signings on behalf of both buyers and sellers, in-person and online.• Works in partnership with lender and title stakeholders to set/execute shared vision of the loan signing customer experience.• Established trust and discretion with roster of title signing companies, attorneys, physician groups, hospitals, high-net worth individuals, and public high-profile clients.• Advised clients on non-legal procedures to secure and execute powers-of-attorneys, wills, estate documents, health directives, marriage dissolution, out-of-state automobile deliveries and other documents.• Sworn witness duties for Clark County Superior Courts and depositions.• Effectively source, plan, prioritize, schedule, and manage appointments with a diverse set of clients.• Delivered outstanding client service.

Henderson, Nevada, United States

• Advise and guide existing and prospective members via inbound calls, live chats, and emails, to understand and disseminate information regarding plan benefits, utilization, coverage, and eligibility. • Aid members in the preparation of digital estate planning documents.• Perform and witness structured online notarizations of digital estate planning documents• Relay complex scripted information by phone and video chat.• Mentored and train new notary and witness agents as needed.• Conduct outbound calls to follow up on inquiry resolution as needed.

Global

• Assistant squad leader responsible for training infantry in organization, teamwork, and discipline.• Managed headquarter’s army company supply room, and directed procurement and distribution of equipment and supplies.