Robert Cabrera Email & Phone Number

Irvine, California, United States

Greater Los Angeles Area

West Hollywood, Ca

Canoga Park, Ca

Experience in setting up gateway solutions such as Authorize.net, USA E-Pay, E-Processing Network and NMI. Trained merchants on how to use solutions, help troubleshoot integration issues and answer any questions they may have on the gateway. I setup mobile processing using the NMI and E-Processing Network gateways with & without card readers. Also downloading, troubleshooting, and programming credit card terminals such as the Verifone VX510, VX570 DC, Nurit 2085 and 8320. I work with other processing bank solutions that deal with high risk accounts on setting up and maintaining those accounts. Assist with troubleshooting and repairing company computers and servers, maintain both the servers and update computer software/programs

Van Nuys, Ca

Experience in downloading, troubleshooting and programming various terminals such as Nurit 2085, Nurit 8020, Hypercom T7Plus, Hypercom T4205, T4210, T4220, VX510 (both dual comm and dial) and VX570. I also setup Authorize.net and E-Processing Network (includes EPN Mobile) accounts and assisted merchants with logging in and training. Worked on software conversions on POS systems such as Micros, Protobase, RMS, PC Charge, Aloha and Merchant Link. The network platforms I use are First Data Nashville, Chase Paymentech and Vital.

Chatsworth, Ca

Experience in downloading, troubleshooting, and programming various terminals such as VX510, VX610, Nurit 2085, Nurit 8320, and Nurit 8400. I also setup wireless terminals through Apriva such as VX610, Nurit 8010 and Nurit 8020. I have setup terminals for check service and gift card processing through Global-E. Also helped with setting up gateway accounts through Authorize.net, Global Transport, E-Processing Network and I-Transact. Assisted setting up POS systems through PC Charge and Aloha software. Trained merchants on how to use the ARU system and go over AVS and CVV2 prompts. Worked on Global East, Global MAPP, Vital and FDR platforms.

Westlake Village, Ca

Experience in the merchant processing field. Began as a customer service representative and moved my way up to merchant process and more. Reprogramming and trouble shooting terminals Nurit 2080, 2085, 3010, 8000 and also Verifone Trans units 330 and 460. I set-up these terminals with check services from Telecheck and Globle-E through a MagTek Check Reader. I have experience in verifying leases for new terminals with CIT Leasing, experience in training merchants how to use terminals and answering any questions they may have on their accounts such as monthly fees, processing fees, statement questions, troubleshooting terminals, checking account changes, address changes, business name changes and updating their terminals. I worked with FDR Omaha and the Network 1 systems that go though Verus. I worked with Network 1 and FDR to resolve ongoing issues for merchants. I have experience helping the IT department set-up computers and connect them to the network, running cable lines, and assisted in redoing the server room and track down phone lines.

Greater Los Angeles Area

Experience in reprogramming and trouble shoot terminals Nurit 2080, 2085, 3010 and 8000, Verifone Trans units 330 and 460, Omni 3200, Eclipse and Hypercom terminals. I trained merchants on how to use terminals and answered any questions they may have on their accounts such as monthly fees, processing fees, statement questions, troubleshooting terminals, checking account changes, address changes, business name changes and updating their terminals. I have also worked with FDR Omaha.

Calabasas, Ca

Experienced in Agent Relations dealing with answering any questions the sales agents might have regarding signing up new accounts. I also spoke with the new merchants and went over the fees and merchant agreements explaining how the system works when processing credit cards. I set-up appointments for the date of their install. Soon after I began working in the Install department, I built files for Nurit, Verifone and Hypercom terminals, called up merchants to reprogram their terminals and train how to use them

Northridge, Ca

Installed new workshop computers and connect them to the network for new users, Up graded computers from 460s to the then new Pentium processors with Windows 98, Microsoft office and other programs. Trouble shoot, repair, and maintain computers throughout the hospital. Assisted other technicians with installing a new hub room and connecting new phone lines to the hub. Helped maintain servers and install new server computer to the network.

Information Technology

Working towards getting my degree in Computer Science.

Information Technology

Studied Information Technology and Computer Networking.

High School Diploma

Information Technology