Robert Ciszewski Email & Phone Number

United States

• Vice President of Airport Operations, Southern Airways Express, United States (US) 08/2017-Present
• Operates and delivers Essential Air Service (EAS) for ~42 domestic airports across the continental US including Hawaii, delivering end to end operations in new stations such as resource management, buying ground.
• Builds and leads a nationwide workforce of ~450 employees focused on customer service including resource allocation and management, airport ramp operations, missing baggage, cleaning, and Ground Support Equipment (GSE).
• Negotiates multi-million-dollar airport contracts and ULAs establishing pricing standards, fuel agreements and rental car contracts such as ACE Rental Cars.
• Structured and outfitted self-fueling operations for both Maui and Honolulu while simultaneously architecting and writing Spill Prevention Control and Countermeasure (SPCC) plans to meet compliance.
• Engages the busiest airports such as Chicago O’Hare (ORD) and Hartsfield Jackson Atlanta (ATL) through direct collaboration with the right people while streamlining relevant contracts.

Simplicity USA

• Managed below-wing operations for over 300 Delta Airline flights per month at Bradley International (BDL) including aircraft push-back, towing, baggage handling, water services, fueling coordination and GSE.

Coatesville, PA

• Led Fixed Based Operator (FBO), from a financial loss to a positive 30% EBITA, spearheading worldwide operational control influencing safety, financial controls, customer satisfaction and employee development.
• Declared a clean safety record for the year with no financial loss at Chester County Airport (KMQS).
• Cultivated progressive relationships with 30+ customers, the Airport Authority and local regulatory agencies such as FAA, TSA, OSHA and State WC.
• Hired and trained 25% of the staff leveraging optimized and established best practices.

Burlington, Vermont Area

• As General Manager for GAT Airline Ground Support, I was responsible for United Airlines in BTV. I was responsible for all above-ground and below-ground activities as well as personnel management and financial controls.
• Increased DO efficiency, airplane passenger size from regional to mainline, while overseeing United Airlines operational control in Burlington Vermont specifically OSHA, WC training, facility inspections as well as.
• Coordinated with 6+ regulatory agencies in accordance with security and safety regulations including FAA, TSA, OSHA, and State WC.
• Explored growth opportunities and maintained effective scheduling ensuring station financial stability while eliminating unnecessary hours.

Youngstown, Ohio Area

• In my roll as Director of Commercial Airline Operations. I am involved in working with major airlines as a contract ground handler.
• Negotiated multi-million-dollar contracts with Airlines facilitating expansion from Youngstown, OH to Wilmington NC, Bloomington IL, and Niagara Falls NY.
• Established new markets, and oversaw general operations and contracts while simultaneously developing safety and training programs for a prosperous work environment and coordinating meetings, inspections, and reporting.
• Corresponded with local airline authorities and regulatory agencies to ensure compliance with federal, state, and local regulations such as FAA, TSA, EPA, and Airport Authorities.
• Hired, coached, and mentored over 225 cross-functional employees including recruiting and performance management where there were no infractions or violations recorded with any regulatory agencies.

Marathon, FL

• Increased new business by over 25% and profits 32% within the first year through efficient aviation division operations management as part of a larger real estate corporation.
• Oversaw $100K monthly budget and P&L to meet financial goals while increasing revenue ~3 million dollars as a result of stellar budget management and increased sales.
• Negotiated, as primary, implementing contracts administering Delta Airlines ticketing, baggage, and ground operations.
• Grew customer base over 25% with a customer service focus fulfilling civic responsibilities while progressing a corporate image via networking with local community development groups.
• Secured $250K in local business matching funds through collaboration as a member of the “Marathon Airport Task Group,” attaining scheduled airline service.

Reading, Pennsylvania Area