Robert Clift Email & Phone Number

Basingstoke, Gb

Chineham Business Park

Responsible for the running of the Parts Supply & Commissioning Teams, within the Logistics’ Department.Assigning jobs to team members,Constructing and writing test proceduresAuditing failed SLA’s for the team to determine the cause.Commission, configure, test, repair and supply of various computer system parts ranging from Servers to Laptops, PC’s to the Label printers and other EPOS equipment.Asset tag management, correctly completed auditing and warranty calls on… Show more Responsible for the running of the Parts Supply & Commissioning Teams, within the Logistics’ Department.Assigning jobs to team members,Constructing and writing test proceduresAuditing failed SLA’s for the team to determine the cause.Commission, configure, test, repair and supply of various computer system parts ranging from Servers to Laptops, PC’s to the Label printers and other EPOS equipment.Asset tag management, correctly completed auditing and warranty calls on fault equipment.Building and maintenance of EPOS Tills, PCs, laptops and servers to customer specificationsInstallation and testing of software such as Windows 2000, XP, Vista, 7, 10, 11, MS Office and customer’s own software products.Meeting daily SLA's Show less

Old Woking

Triaged incoming requests and incidents via email and telephone ensuring appropriate resolutions or escalations to other teams.Resolved desktop problems by remoting onto Servers or PCs while liaising with users where necessary. Set Up new user accounts and decommissioned accounts of leavers. Ran Back Up and Anti-Virus Software

As a Project Engineer I was required to work either at Esteem’s Offices or on Customer Sites. I was responsible for:The installation, configuration, upgrade, repair and testing of systems. Asset tag management, correctly completed auditing and warranty calls on fault equipment.Building and maintenance of EPOS Tills, PCs, laptops and servers to customer specificationsInstallation and testing of software such as Windows 2000, XP, Vista, 7, MS Office and customer’s… Show more As a Project Engineer I was required to work either at Esteem’s Offices or on Customer Sites. I was responsible for:The installation, configuration, upgrade, repair and testing of systems. Asset tag management, correctly completed auditing and warranty calls on fault equipment.Building and maintenance of EPOS Tills, PCs, laptops and servers to customer specificationsInstallation and testing of software such as Windows 2000, XP, Vista, 7, MS Office and customer’s own software products.Meeting daily SLA's Constructing and writing of test procedures Show less

I was responsible for the running of the Parts Supply Team, within the Logistics’ Department. Assigning jobs to team members, Constructing and writing test procedures Auditing failed SLA’s for the team to determine the cause. Commission, configure, test, repair and supply of various computer system parts ranging from Servers to Laptops, PC’s to the Label printers and other EPOS equipment.Voluntarily working Saturday Mornings for cross training purposes with… Show more I was responsible for the running of the Parts Supply Team, within the Logistics’ Department. Assigning jobs to team members, Constructing and writing test procedures Auditing failed SLA’s for the team to determine the cause. Commission, configure, test, repair and supply of various computer system parts ranging from Servers to Laptops, PC’s to the Label printers and other EPOS equipment.Voluntarily working Saturday Mornings for cross training purposes with Technical Support. I had to communicate with customers and engineers via email or the phone to acquire more information about the problem at hand. Show less

The Parts Supply role at Linetex|ATM included the installation and configuration of systems, asset tag management and correctly completed auditing for companies such as Bam Nuttall and Prologic.Installation of operating systemsInstalling, replacing and upgrading of hardware - processors, hard drives memory, network cards, graphics cards, etc.

The Parts Supply role at Linetex Computers involved the testing and repair of whole computer systems or individual parts before supplying to Field Engineers.Whole Systems include servers, PC’s, laptops, laser/DeskJet/label printers, Prologic PC-POS DigiPOS units, IBM SurePOS and various backup devicesIndividual Parts – Hard Drivers, Memory, CPU’s, Cables, Pinter rollers or separation pads