Successfully managed multiple projects for Operations, notably developing a survey process adopted across various initiatives. This involved…• Orchestrating an internal team to create PowerApps.• Crafting training materials for field technicians.• Collaborating with an external vendor for hardware deployment and establishing a replicable and efficient project framework.This project had a 100% adoption rate of intended clients.

My role as Operations Project Coordinator pivotal in ensuring the smooth execution of projects, as well as handling day to day functions of the Ops team. My duties included• I led operational projects for Redbox, fostering cross-departmental collaboration and operational support.• Managed the operational logistics vital to Redbox's core functions.• Oversaw comprehensive reporting mechanisms for the organization, including project completion metrics, as well as inventory and… Show more My role as Operations Project Coordinator pivotal in ensuring the smooth execution of projects, as well as handling day to day functions of the Ops team. My duties included• I led operational projects for Redbox, fostering cross-departmental collaboration and operational support.• Managed the operational logistics vital to Redbox's core functions.• Oversaw comprehensive reporting mechanisms for the organization, including project completion metrics, as well as inventory and resource availability analyses. • Coordinated the development of training materials, enhancing team competencies and project outcomes. Show less

• Specialized in remote kiosk troubleshooting• Provided technical support to field teams, addressing and resolving a wide range of technical issues.• Played a key role in the on-boarding process by mentoring new hires, sharing knowledge and best practices in machine support.

-Utilized “SMART” Inventory system -Controlled product flow-Maintained accurate product quantity-Regulated Warehouse Organization-Operated Forklift-Provided quality customer service