Networks Programme Specialist

Third of three 8 month rotations.Worked closely with Solution Architects to Analyze Transport Capacity and Performance. Gained technical understaning of the network architecture across RAN, Transmission, Backhaul and Core.Experience working on both the Unilateral and Shared portions of the network including an understanding of the partners & vendors involved and their products/technologies.· Capacity Strategy – collected reports from partners on congested RAN sites. Analysed multiple metrics to deliver a cost-effective strategy to improve customer experience.· Performance monitoring – generated weekly reports on latency across the transport network. Visualized trends and patterns and communicated these to stakeholders.· Data Caching – Worked with ISP partners to monitor performance of data caches and lead investigations to troubleshoot and improve performance.Dashboard - Responsible for collecting Data weekly and presenting multiple KPIs in a performance dashboard to senior leadership weekly. Including comparing metrics agaisnt market competitors (other network operators)Responsible for Analysing trends to drive investigations and projects across multiple teams to improve the customer experience of the network.

Technology Graduate at Three UK

Second of three 8 month rotations on the Technology Graduate Scheme at Three UK.Operational Service Support on the Hybrid Cloud platform CEM.CEM is the platform for monitoring & analytics of network traffic.Projects & Experience • ISBC Integration into CEM (8 months)Deployment of on-prem physical servers to mirror ISBC traffic, generate data records for monitoring, and integrate into the Azure based CEM solution for Analyticso ISBC = interconnect session border control (emergency calls and OLO traffic)o Monitoring of ISBC is a regulatory requirement due to emergency call traffic• Delivery Lead of the ISBC project (4 months)o Responsible for delivering project plan & working with PMo Management of vendors providing hardware and software for the projecto Reporting updates from stand-ups back to internal management & stakeholders (PRBs)o Assisted with technical design of the solution and integration process (HLD & LLDS)o Responsible for communicating the design to engineers Responsible for managing the integration process and testing (SSH onto boxes)o Supported TDAs by troubleshooting connectivity and hardware issueso Assisted with the integration of the project into the Azure cloud solution including K8 appso Investigated Azure Cost optimization via reserved instances Technical Knowledge• Telecoms Network Traffico IMS & EPCo Control Plane & User Planeo Data records (xDRs, TDRs etc.)• IP Design and Connectivity Troubleshootingo Subnets, Vnets & Connectivity Matriceso Routing tables, SRC & DST IP & port configo NSG and FW security design • Virtualizationo VMs and VNFs design and deploymento VM access, SSH, RDP, SFTP, ILO, Linux commands• Azure/Cloudo Azure apps: Kafka, Hbase, Elastic Searcho Kubernetes (K8s): multiple containerized apps• Technical Design/Delivery o HLD & LLD o Hardware Architecture Diagram design (on-prem and cloud)o System Integration Testing, UAT, OAT and TTO

First of three 8 month rotations as part of the Technology Graduate Scheme.Projects & ExperienceNetwork IP – Delivered a WIFI solution to the new office, including Subnet allocation and VLAN creation. Took responsibility of config for VoIP equipment.Database Management – Deployed a Cloud hosted DB solution, integrated SSO via Microsoft ADEUC – delivered IT equipment to specific Lab & test teams based on their requirements.DC migration – assisted with technical design for decommission & re-location of server equipment.Risk Champion - responsible for collecting, tracking and reporting risks across Infrastructure and Data Centre Teams