Robert Cormick Email & Phone Number

Stkilda

Responsibilities:• Delivery and administration of the Diploma of Management, Certificate II in Hospitality and Certificate III in Hospitality• Facilitation of group training, including trainee inductions of all sizes• Constantly liaise with clients to identify training needs in their organisation• Contextualize training as per clients requests• Exhibit high level of discipline in managing students, ensuring assessments meet compliance standards and expectations• Plan and execute training calendar as per training needs• Monitor and assess work place performance of students as per course requirements• Provide quality improvement recommendations in moderation and validation of content• Counsel students about learning pathways and workloadAchievements:• Consistently managed student numbers above company expectations (over 130)• Completion rate for students over 85% - above national standard

Braeside

Responsibilities:• Despatch of spare parts inventory to national client base• Organisation and management of daily transportation and third party suppliers• Inventory control, slippage prevention and reporting• General warehouse organisation• Forklift operator (Licenced)• Credit / Warranty Returns• Health and Safety Representative Achievements:• Run warehouse without serious OHS incidents• Redesign of new warehouse premises – informed workflows and business needs

South East Melbourne

Responsibilities:• Mentor and coach Restaurant Managers in business operations and leadership• Evaluate & Assess managers of individual stores in the area• Facilitated team member orientation/ induction sessions for the area• Continuous development of managers on all levels• Implementation and documentation of company OH&S program• Manage restaurant sales, operating efficiency and profit• Communicate effectively with all stakeholders• Manage restaurant’s customer service needs• Coordinating the recruitment and selection process• Development and training of management and team members• Forecast and schedule management and team members labour within budget• Complete performance reviews with managers and staff• Develop career development plansAchievements:• 2007 Winner of the KFC Coaching and Support Award (VIC, TAS & SA) • 2007 Franchisee Award for Coaching and Mentoring of all staff members• 2008 Acting Area Manager: September to October 2007 and January to May 2008. • Continually exceeded KPI targets for profit, sales increase and people• Area training coordinator• Area OH&S coordinator• Area Profit & Loss coordinator• Developed Team Leader program for Southern Restaurants• President/ Vice President for the Southern Restaurants Social Club

Certificate Iv Training And Assessment

Diploma, Human Resources

Diploma, Management

Diploma Of Business

Diploma Of Human Resources; Diploma Of Management