Robert Covert Email and Phone Number
Robert Covert work email
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Robert Covert personal email
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An enthusiastic and multi-faceted professional with over 20 years of experience in team leadership, client relationship development, customer service and goal achievement. Extensive background in operations, client services and $25MM+ budget management. Excellent communicator and motivator with proven leadership skills and strong team building abilities. Senior leader who builds top performing teams that consistently deliver results. Business developer who creates client partnerships that lead to long-term growth. Financial manager who creates positive change to improve efficiency and performance. Executive with vast Fortune 500 experience in automotive, healthcare, financial services, and telecommunications. Experienced with both onshore and offshore partnerships.
Advertising Checking Bureau (Acb)
View- Website:
- acbcoop.com
- Employees:
- 704
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GmAdvertising Checking Bureau (Acb) Sep 2017 - PresentTempe, AzResponsible for leading Operations, Client Services, Human Resources, IT and Finance for one of our two national regions. Reporting to the President, this role is responsible for meeting targets specific to client satisfaction, performance, and budget. ACB is widely regarded as the nation's leading administrator of Co-op Advertising, Sales Incentives and Rebate Programs. ACB supports Fortune 1000 partners in many industries including Automotive, Consumer Electronics, Entertainment, Healthcare, and Telecommunications. ACB provides Customer Service, Claims Auditing, Funds Management and Website Development.
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National Customer Service - Area ManagerApria Healthcare May 2014 - Sep 2017Chandler, AzDirected National Customer Service inbound operations for Apria Healthcare (onshore and offshore). Circle of Excellence Award winner. Apria is the nation’s largest provider of home healthcare services and equipment (oxygen therapy, inhalation therapies, sleep apnea treatment). Apria Healthcare serves more than 1.2 million patients nationwide and receives over 350k customer service calls per month. -
National Customer Care ManagerMeritus Mar 2013 - May 2014Tempe, AzCreated, implemented and managed Customer Care for Meritus, Arizona's only non-profit health insurance company started from the Affordable Care Act. Led all teams involving customer service, training, collections, and managed vendor partners for after hours call centers and translation.
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Vice President Of OperationsSynergy Solutions Jul 2003 - Feb 2013Scottsdale, AzLed the operational and client performance for 6 call centers located in Arizona, South Dakota, Minnesota, New York, Florida and Maine. Directed operations for telesales, customer care and lead generation programs (outbound and inbound) for various Fortune 1000 clients in financial services, healthcare, and telecommunications industries. Client partners included American Express, Bank of America, Bank One, Blue Cross Blue Shield, Chase, Sterling Health, Universal American and Verizon.
Robert Covert Skills
Robert Covert Education Details
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Communication
Frequently Asked Questions about Robert Covert
What company does Robert Covert work for?
Robert Covert works for Advertising Checking Bureau (Acb)
What is Robert Covert's role at the current company?
Robert Covert's current role is GM.
What is Robert Covert's email address?
Robert Covert's email address is co****@****ail.com
What schools did Robert Covert attend?
Robert Covert attended Michigan State University, Michigan State University.
What skills is Robert Covert known for?
Robert Covert has skills like Leadership, Team Building, Crm, Call Centers, Outsourcing, Process Improvement, Management, Team Leadership, Account Management, Sales, Telecommunications, Customer Experience.
Who are Robert Covert's colleagues?
Robert Covert's colleagues are Adesina Bukola, Hamilot Hamilot, Shannon Mickelson, Pedro Morales, Jason Dinh, Kurt Reaves, Jane Wood.
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Robert Covert
Management And Human Resources Graduate From Kelley School Of Business At IupuiBrownsburg, In2fly-the-coop.net, enterprise.com -
2stevenshenager.edu, stevenshenager.edu -
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