Robert Cunningham Email & Phone Number

Los Angeles, California, United States

Los Angeles, California, United States

Orchestrate and coordinate the procuring and selling of 50 to 60 fruit and vegetable commodities across the US, including those consumed by the US Military, Wal-Mart, and Riba Smith (Panama).Facilitate preparation of all required documentation such as Certificates of Compliance and USDA Phytosanitary Reports and meet deadlines for important contracts and bids.Collaborate with a team to conceive and launch an ecommerce-based fundraiser program for 501(c)3s (non-profit organizations) and schools, driving marketing success.Maintain strong relationships with suppliers, key stakeholders, and customers in order to facilitate smooth business operations and encourage loyalty and longevity. Manage procurement processes to ensure optimization of quality, cost, and services while adhering to company policy and procedures. Develop and sustain a detailed product database including codes, UPCs, specs, and other product information, ensuring that company and client data is protected. Complete bid applications for government contracts in a timely manner while verifying that all procurement requirements are met and that all legal documents are accurately and correctly submitted.Assist in the development of promotional materials such as digital marketing, newsletters and press releases for various marketing campaigns to increase brand awareness and product promotion.Manage a wide variety of customer services and administrative tasks to resolve issues quickly and efficiently.Coordinate various solutions for issues that arose within the department with personnel to maintain customer loyalty and staffing optimization.Develop department operations by garnering various opportunities to streamline processes and reduce waste.Define, implement, and achieve business goals, objectives, and targets, generating revenue by researching and capitalizing on current and emerging opportunities.

Los Angeles, California, United States

Coordinate sales accounts with DECA, The USDA, and The US Military. Maintain a database of prices, UPC/PLU/SKU codes, and product information. Compile and submit bids for government contracts. Assist CEO and VP with special projects as needed. Meet weekly with teaming partners and store-level management to resolve issues. Ensure compliance with government contracts including deadlines, pricing requirements and issuing credit.

Los Angeles Metropolitan Area

Served as direct assistant to the Vice President of Sales, managing the company's foremost retail accounts, such as Wal-Mart, Whole Foods, Target, Aldi, as well as export accounts in Canada and Mexico.Coordinated and facilitated efficient delivery of goods between the sales department, packing houses, grocery/wholesale buyers and third-party coolers.Guaranteed that all shipments contained accurate and necessary documentation, including import/export, bill of lading, sanitation reports, and USDA inspection.Collected and compiled sales and shipping data from a variety of sources, including internal databases and market sources, to generate accurate daily reports.Investigated and evaluated exceptional losses and rejections to review and document potential causes of irregularities.Resolved accounting disparities using detailed research techniques and implemented reconciliation protocols to ensure continuity of financial records.

Omaha, Nebraska, United States

Worked as an Auto Underwriter for a commercial insurance agency, crafting policies for logistics providers.Conducted risk assessments and obtained reports from third-party agencies to analyze the viability of each client's potential to receive commercial trucking insurance. Acted as the primary point of contact and liaison between customers, insurance agents, and brokers to ensure policy information was communicated clearly and accurately. Ensured client records were accurate and up to date, collecting and storing customer information promptly and securely in the company database. Aided the accounting department with administrative tasks relating to customer records and insurance policy processing. Collected data and research reports about potential business opportunities to generate new lines of business. Communicated with insurance agencies to gather customer information and ensure that details are maintained accurately. Completed a variety of administrative tasks and business operations with a high level of detail and efficiency.

Omaha, Nebraska, United States

Performs live audio services based on performing artists’ needs. Responsible for setting up, operating, tearing down and maintaining house audio equipment. Responsible for troubleshooting and fixing audio issues. Responsible to coordinating between talent and the rest of the staff. Responsible for keeping events running on schedule.

Omaha, Nebraska, United States

Provided technical support for audiovisual products to customers, which included installing, troubleshooting, configuring, and repairing equipment.Deliver IT support for local convention center events that included Doubletree, Hilton, and Marriott. Utilize strong product and technical knowledge for all technical equipment used, troubleshooting issues as they arose.Prepared rooms accordingly to meet client expectations, ensuring the correct and safe set-up of equipment. Communicated with customers during events to evaluate performance and contribute to streamlined operations and optimal service delivery. Contributed to large scale speaking engagements that involved Fortune 500 executives and non-profit industry leaders. Generated sales leads through providing technical service and product consultation to identify customer needs and matched them with appropriate solutions.Assisted customers with selecting appropriate audiovisual products based on their individual needs, provide demonstrations to show how products function, rent out appropriate equipment for customer project needs, and provide assistance with making product purchases.Considered customer budget, needs, and expectations, researched and found solutions that matched or exceeded customer requirements in a timely manner.

Operated audiovisual and broadcast equipment for webcast televangelist programs for, weddings and funerals as well as weekly church services. Experience operating video switcher, "pan-tilt-zoom" camera controller, handheld cameras, mixing audio, placing microphones, operating streaming equipment for a multiple channels of audio, setting up and operating slide decks, executing various audio and visual cues during broadcast, working with special guests on mic technique and placing lavalier (lapel) microphones.

Worked in a call center for a market research consulting firm that provides insights about customer experience. Guide customers through customer satisfaction surveys for: bank branches, natural gas/electricity service calls, meeting quotas, and ensuring customer satisfaction.

Bachelor Of Science, Applied Computer Science

Currently earning a second bachelors degree in Computer Science from CU Boulder. Taking classes in: programming, cognitive science.

Bachelor Of Arts - Ba, Jazz/Jazz Studies, Music Technology, 3.5

Activities and Societies: -Jazz EnsemblesEarned a Double BA in Music Technology and Jazz Bass Performance and a Minor in IT Innovation..

It Innovation

I am studying IT Innovation. The major focuses on using interdisciplinary informatics to create technological products for companies.

It Innovation