Plans and coordinates the work of the Mission Planning Centre and coordinates cooperation with Field Staff;Creates and adapts daily, weekly and monthly schedules in accordance with workload and priorities;Provides guidance, technical leadership and backup to Mission Planning Centre staff, and acts as a focal point for MPC in communication with all parties that the Unit provides services to;Coordinates application support and training activities focusing on mission requests , involving individual guidance/training as well as developing and providing group training based on recurrent end-user issues in relation to mission planning;Produces weekly and monthly statistics for all Service Desk staff;Puts in place incident and problem management processes and effective escalation methods;Implements a knowledge base of frequent issues and solutions;Coordinates the procurement plan for MPC end-user hardware;Updates and revises Mission Planning procedures, processes and best practices to provide timely and effective support, ensure proper usage of the MPC services and increase client satisfaction.Supervize the work of the Mission Planning Centre; Overview of logistic and operational support for investigative teams; Communicate with the counterparts at the Headquarters and Field Offices; Provide training to new staff members and report on all developments to the Management.

Provide support to Head Operations Support Unit (OSU), draft correspondence and ensure follow-up; Produce and safe-keep the documents; Arrange the meetings for OSU staff and take minutes as required. Liaise with HR on issues of employment of staff for OSU; Proofread the vacancy announcements for positions with OSU;Keep the stock of stationery for OSU needs, Create and maintain the personal files for OSU staff; Keeps accurate table with AL and CTO balances for OSU staff, attendance records etc.;Ensure that Office of the Prosecutor (OTP) staff is security/medically cleared prior to deployment;Keeps the track of activities of Prosecutor to ensure timely obtaining of necessary visas, etc;Communicate with all relevant counterparts to ensure proper mission planning and realization. Advise admin assistants in the Field when needed; Create and maintain the OTP stock of logistics equipment for needs of teams traveling on missions, requisitioning, maintaining the stock and issuing the requested equipment. Organized trainings for Field Operations Assistants at DRC and Uganda at the opening of the offices ensuring that the same administrative standards are implemented at HQ and Field offices.Created and maintained the tracking table for movements of Teams on missions, giving a clear overview to ID management on whereabouts of deployed Investigation Division (ID) staff.Compiled the reports from the Field Operations Officers (FOO) for the weekly presentation and built the slides with crucial information from the field and matters that need to be addressed. Draft the mission plans for investigative teams travelling to the field missions; Maintain the databases with logistics support equipment; Draft periodical reports for the Management; Provide operational training for new staff at the HQ and in the FIeld Offices.

Court assistantAdministrative support for 8 judges and over 30 transcribers and other staff incl. travel claims, medical claims, supplies, logistics, transportation, duty rosters, rosters of official vehicles, schedules for court rooms, keeping the confidential documentation related to court cases, archiving the old cases documentation and sending the archive to NY. Type correspondence, ensure distribution and follow up as appropriate. Perform administrative duties – procurement of furniture, equipment and supplies for the Unit. Establish and facilitate communication between the Unit and the Prosecutor, defence, police, ministry of justice and other external parties. Provide any kind of logistical support to Judges and other staff of the Unit, related to performing of their official duties. Recruitment AssistantCreate, edit and publish VAs for international positions in UNMISET. Receive the applications, sort and screen them, short-list and prepare for Selection Board’s review. Contact the selected candidates and their reference persons. Upon the receipt of satisfactory references and successful interviews, producing and sending Offers of Appointment, arrange for their travel to the Mission, after the medical checkup proves acceptable health status. Prepare their contract and upon arrival of selected candidate and signing of contract, initiating their electronic record in the UN Personnel System, hand-over the new staff member to the HR assistant. Keep on monitoring and coordinating around 30 tasks daily. HR - Local PersonnelRecruiting national staff for Engineering Section of UNTAET – check the applications, interview the candidates, liaise with budget Section in terms of assigning the new employees to vacant posts. Explain the terms of contract to new staff. Regular maintenance of staff files. Maintenance of annual leave and attendance records. Drafting memos and other documents for CCPO’s signature

Ensure the Implementation of Staff Rules and Regulations, explain them to new arriving civilian police members and military observers, and overview of the proper conduct of both categories during their stay in UN service. Hold periodical meetings with the police and military officers with the aim to correct eventually wrong practices of their staff in relation with administrative rules and regulations of the UN. Draft check-out admin reports for police and military staff leaving the UN mission.Create situation and admin reports; Check-in (opening records and individual files) for CIVPOLs and MILOBs, maintain the CTO, AL and attendance records for 1400 staff. Inform the UNHQ about the arrivals and departures of CIVPOLS, and conduct the check-out of troops. Issue “To Whom it May concern” certificates for visas and other purposes. Regular maintenance of personal records and files. Checking of payroll list on monthly basis. Liaise with finance Section, create the final payment requests for the leaving troops. Maintain the attendance records for CIVPOL and MILOB. Host meetings with heads of CIVPOL and MILOB on weekly basis and receive briefings from their side. Host and conduct briefings of new arrival groups of 200-300 troops, explaining the rules and regulations during their stay on mission assignment, their duties, rights in mission.

Perform a variety of personnel duties related to the Local and American staff members program at post, under the supervision of the Chief of personnel. These included: Local Staff evaluation program at post, processing of various personnel actions for local employees, Advertise the vacant posts within the Embassy, and conduct the complete recruitment process, including the candidates, organizing interviews, bringing the selected ones on board after the security clearances were obtained. Register the newly recruited staff with local social security and retirement and health plan. Serve as a liaison between the Embassy and local social security offices on the matter of extended leave, maternity leave, and retirement of local staff. Register the new American staff and their families with the Ministry of foreign Affairs, obtain local ID cards for them, extend the host country visas, prepare check-out and departure documents for American staff. Manage various programs for American staff such as health benefits, saving bonds, thrift saving plan, etc., Enter the data in the database, maintain the Staffing Pattern report, Strength of Mission, non-diplomatic list, list of employees, etc. Responsible for clerical part of the ORE program at post, such as pay scales, enrolment with the social security offices, etc. Issue administrative notices as required, keep the local staff personnel files and personnel subject files (450 staff); Responsible for the supplies of forms and stationery in the Personnel Section. Archived and closed the Personnel Section of the Embassy upon the evacuation in 1999.

Administration of CIVPOL and MILOB files – draft situation and administrative reports, brief the new arrivals of their rights and duties, entitlements related to CTO and AL and other absences. Conduct researches and prepeare the answers upon requests form UNHQ, related to the work of CIVPOL and MILOB forces. Prepare final payment requests for leaving troops. Administration of arrivals and departures of MILOBs and CIVPOLs making the appropriate travel arrangements and travel authorizations (PT.8). Liaise with other sections as appropriate, retaining to the administration of the CIVPOL and MILOB forces.

Design and create promotional material for the Bank, ensuring visibility of the Bank on the market and among the clients, in the way that it increases interest of potential new clients to open new accounts and improve the banks position on the global scene. Redesigned the sign and logotype of the bank, created several promotional campaigns, video clips, radio jingles, posters, letter-heads, cup coasters, etc.

Designed and conducted development of several humanitarian projects including the WaterTower and waternet system in the village of Siddhi Bougou, Water Tower and water net in Djilor, Kindergarten, ambulance and school in Djilor, complete design, project, and development of Optometry wing of the main hospital in M'Bour.