Robert Davis Email & Phone Number

Calgary, Ab, Ca

#12, 7929 11Th Street Se Calgary, Alberta T2H 0B8

Responsibilities- Converting leads into sales and generating new business- Respond on a timely basis to incoming web quotes- Prepare applications, negotiating coverage and pricing with carriers.- Manage a prospect list from XDates- Provide an exceptional customer service experience.Accomplishments- Successfully achieve a monthly sales quota- Generated over $600,000 in the last 10 months, averaging $60,000 a month in sales.Skills Used- Ability to explain complex information in a simple manner- Excellent relationship building and customer service skills- Strong written and verbal communication skills, an active listener.- thrive in a fast pace environment where multi-tasking is important

• Assisted with In-Field Installers for set-up and repair of satellite equipment• Trained and assisted both customers and customer service representatives in the proper use and maintenance of satellite equipment• Use of a computer based program (CBS) to store, update and maintain customer’s files • Assist in the set-up and maintenance of satellite systems for commercial properties such as condominiums, businesses, etc

Provides service to clients' changing insurance needs by selling Personal Lines of Insurance Determines clients' particular needs for Home and Auto coverage,by assessing immediate needs; determining extent of present coverage; ascertaining long-term needs, and finding the best coverages available.Develops and coordinated protection plan by calculating and quoting rates for immediate coverage action and long-term strategy implementation.Obtains underwriting approval by completing application for coverageCompletes coverage by delivering policy; planning future follow-up visits and evaluations of needs.Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.Enhances insurance agency reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Calgary, Alberta

• Listen to clients, understand their needs and provide them with ample information on home and auto insurance solutions, enabling them to make well-informed decisions.• Sales-oriented and respond swiftly to client inquiries and all client concerns • Clearly explain product features and enhancements and recommend the right coverage• Present clients with alternatives that include new and/or improved insurance coverage based on their current needs. • Develop business opportunities that are in line with the company's growth expectations • Consistently meet or exceed team and individual objectives related to client satisfaction, quality, and productivity• Are sales-oriented and respond swiftly to client inquiries and all client concerns Use technology as a means to ensure personal growth and productivity.

• Accountable for the operation of cash registers, and balancing monetary transactions• Knowledgeable of company promotions and in store specials• Responsible for the scheduling of staff members as well as assigning tasks and monitoring productivity through directing, coaching, and delegation• Ensured customer satisfaction when addressing the customer's concerns

• Effectively handled large volumes of calls while maintaining a high level of customer services.• Ascertained the needs of the customers by locating and providing necessary information, in a courteous and efficient manner• Became familiar with major city centers of most major cities in Canada and the United States• Provided information of search results of phone number look-ups, reverse phone number look-ups, GPS directions, and movie times and locations.• Trained in various workplace related matters, through computer based modules and office seminars

Bachelor Of Arts (B.A.), Sociology

Activities and Societies: University of Calagry Sociology Student Association Bachelor of Arts in Sociology

Diploma, Art/Art Studies, General