Robert Dean Email & Phone Number

Urbana, Oh, Us

Dayton, Ohio, United States

Maintain IT operations such as applications, email systems, hardware, software, and network security tools. Upgrading said IT operations when needed. Administration of our Hybrid Environment with our sights on moving parts of the physical environment to the cloud. Configure/ upgrade and Maintain older Cisco networking while moving forward with Replacing that hardware with Meraki. Maintain the Meraki systems and configure/ troubleshoot them when needed.Work thru various projects as both a technical expert/resource and project lead.Also still heavily involved with the Helpdesk as a technician when needed.

Dayton, Ohio Area

Responsible for all support calls and tickets for the company on the internal side. I handled all the user creation, onboarding, computer setup and configuration as well as the off boarding of users. I was responsible for creating users in our Oracle ERP environment. Salesforce administration was also part of user creations. I was in charge of making sure my team completed tasks in a timely fashion.

Bellefontaine Ohio

Below are my tasks at AcuSport Corporation:First level of Desktop/software support for our internal employeesSetup systems for new employeesManage Active Directory Manage PrintersBasic AS400 supportHardware Diagnosis A/V supportWSUS Management DHCP managementSalesforce ManagementCisco Phone setups

Urbana, Ohio

On site IT support for the Rittal company

Springfield, Ohio

An intern doing research on High Performance Computing and Participated in Hackfest ( AFIT's cyber boot camp)

Helped the technicians with their everyday tasks

Processed the Full Bottles of water after they have been cleaned and filled with new waterPrepared and inspected the empty bottles before they went through the cleaning process

Associate'S Degree, Network And System Administration/Administrator

Bachelor Of Applied Science (Basc), Information Technology

Associate Of Science (As), Computer And Information Systems Security/Information Assurance

Bachelor Of Engineering (Beng), Computer Science And Engineering

High School Diploma