Robert Decoux Email & Phone Number

Barrie, Ontario Canada

Greater Boston Area

• In charge of sales, inventory and distribution of heavy duty truck parts in a sales territory of Northwest Metropolitan Boston• Assured prompt customer service and delivery of parts to some of the largest national customers in New England• Became Top 3 sales representative out of 15 sales representatives in territory • Managed branch responsibilities during branch manager’s absence by assisting and instructing shipment deliveries, ordering and selling HD truck parts to local walk in business and resolving customer service issues while supporting established customers• Finding new business development opportunities and keeping up with competitor analysis• Assisted in annual inventory of local warehouse and regional distribution center located in North Haven, Connecticut

Processed customer orders from raw materials to final shipment. Delivering product toengineering techs for Assembly and assuring on time turnarounds.

Expanding established customer base assuring excellent customer service to a large areaof northern Massachusetts. Coordinated meetings with customers and OEM representatives. Relationship building through excellent customer service assuring correct parts,acceptable pricing and on time deliveries.* Created inventory control system for local town helping to decrease paymentdistribution and cutting cost.

Selling auto parts to local mechanics, garages and body shops. Developing new businessand growing established customer base. Handling all aspects of business from customerservice to negotiating pricing, processing cash payments to filing reports on alltransactions* Revitalized relationships growing revenue through honesty and dedicated customerservice.* Increased weekly sales revenue from $500 per week to $2000 per week

Key account manager and new business development in the northeast region. Sale of printedcircuit boards to telecom customers in New England. Organized production meetings withengineering staff and customers for design and manufacturing schedules. Revitalizedrelationships with superior customer service dedicating efforts to increase sales revenue.

Global responsibility for key telecommunications accounts between United States, Mexico,Europe and Asia. Coordinated audits in all manufacturing facilities. * Managed a Texas based manufacturer's sales team which consistently met quarterly goals.* Grew global key account from number 13 in revenue standing to number 2 in less than 3years through exceptional customer service, honesty and relationship building.

Diploma, Business

Education record