Robert Digiovanni Email and Phone Number
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• Excellent communication skills• Experience in customer relations• Proficient knowledge of Microsoft Office, Dynamics 365, and BI• Years of experience in high-volume sales and event management• Continuously demonstrates ability to learn and put new skills to use quickly• Exceptional writing skills• Experience in video-making, filming, editing, and producing• Consistent and efficient employee, showing persistence and dedication in their work while meeting or exceeding expectations
Crown Castle
View- Website:
- crowncastle.com
- Employees:
- 4920
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Systems Analyst Ii CrmCrown Castle Jan 2022 - PresentCompliance and Control:-Assess all IT Control requirements, processes, owners, and deliverables-Document all processes, identifying issues and gaps and finding solutions-Work with audit team to fully understand each IT control and how they are implemented today-Discover ways to leverage tools and applications to improve processes-Reduce the cost of compliance through automation-Act as a resource for compliance questions and concerns
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It Project ManagerShi International Corp. Jul 2021 - Jan 2022Certified Professional Scrum Master I-Coach project team members in self-management and cross-functionality-Help team focus on creating high-value increments-Remove impediments to the team's progress and increase efficiency and productivity-Help define Product Goal and manage Product Backlog in JIRA and Azure Boards-Facilitate stakeholder collaboration when necessary -
Advanced Applications AnalystShi International Corp. Aug 2018 - Jul 2021Business Intelligence (BI) Analyst:-Assist the development team, acting as a liaison between users and technical staff-Troubleshoot reporting issues and handle support tickets-Support BI Dashboards and assist sales reps in utilizing the dashboards to increase sales-Administrator to BI, managing user access rights and employee permissions-Analyze report usage statistics to determine if the BI system is running efficientlyCustomer Relationship Management (CRM) Analyst:-Provide support to over 4,500+ end users, handling over 600 incidents/support tickets annually-Identify customer issues and any escalations, including software malfunctions-Assist in user set-up and security as a CRM Administrator-Coordinate between different departments to identify and implement best practice solutions-Monitor & test Microsoft Dynamics 365 system to ensure smooth functionality
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Inside Account ManagerShi International Corp. May 2014 - Jul 2018Somerset, NjClient Support and IT Solutions-Public Sector: Manage SLED Accounts in AZ, CO, NM, WY & NV-Also managed SLED Accounts in WA, OR, AK, HI, MT, ID, & UT-Working job knowledge of hardware, software & licensing products-Manage Microsoft licensing agreements (Enterprise, Select, & Education) and Adobe licensing agreements (CLP, VIP) as well as handle contracts such as WSCA, PACE, and E&I-Track order status, source & quote products, and handle return issues
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Golf Shop SalespersonNew Jersey National Golf Club Jun 2006 - Jun 2014579 Allen Road, Basking Ridge, New Jersey-Also worked as a starter, ranger, outing coordinator.-Assisted in organizing sale events, including “Demo Days”, which resulted in successful events.-Worked alongside seasoned sales representatives and experienced golf professionals, including Titleist, Taylor Made, and Cleveland golf representatives.-Orchestrated merchandise deals between other Empire golf courses, including member-member relations and extra incentive sales.-Worked extensively with male and female golf-clothing merchandise, including Vineyard Vines, Adidas, Greg Norman, Tail, and Sun Mountain-Knowledgeable sales representative for golf balls, clubs, and bags.-Wrote newsletters, informative emails, and advertisements that were sent to our member base as well as prospective members and clients. -Filmed, edited, and posted a four-minute-long advertisement
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Spring + Fall Tour AssistantU.S. Kids Golf Sep 2013 - May 2014Piscataway, Nj-Also worked as Summer Tour Assistant (June 2013 - August 2013)-Manage U.S. Kids golf tournaments in New Jersey-Tournament Referee/Official-Coordinate event tasks, such as setting tee markers, recording pin placements, starting, and managing pace of play-Registration-Collect and post scores manually and online -
Tournament AssistantNew Jersey Pga May 2013 - Feb 2014255 Old New Brunswick Road, Suite 100 South, Piscataway, Nj-Event management intern (May 2013 - July 2013)-Manage tournaments and charity events across New Jersey with the PGA, New Jersey Golf Foundation, and the Special Olympics.-Assist in managing social media outlets, including webpage updates, Twitter, and Facebook.-Assemble and deliver NJPGA and NJ Golf Foundation advertisement packages to golf and country clubs throughout the state of New Jersey.-Take tournament and award winner photographs, upload pictures online.-Create tournament previews.-Record inventory both in the office and in the storage unit.-Work in conjunction with Barclays Tournament Team.-Assistant Clinician for Special Olympics and Els for Autism charity events.
Robert Digiovanni Skills
Robert Digiovanni Education Details
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Sports Studies -
Communication And Media Studies
Frequently Asked Questions about Robert Digiovanni
What company does Robert Digiovanni work for?
Robert Digiovanni works for Crown Castle
What is Robert Digiovanni's role at the current company?
Robert Digiovanni's current role is Systems Analyst II CRM at Crown Castle.
What is Robert Digiovanni's email address?
Robert Digiovanni's email address is ro****@****shi.com
What is Robert Digiovanni's direct phone number?
Robert Digiovanni's direct phone number is +173280*****
What schools did Robert Digiovanni attend?
Robert Digiovanni attended Rutgers, The State University Of New Jersey-New Brunswick, Raritan Valley Community College.
What skills is Robert Digiovanni known for?
Robert Digiovanni has skills like Tournaments, Event Management, Golf Instruction, Golf Management, Sports Writing, Sports Management.
Who are Robert Digiovanni's colleagues?
Robert Digiovanni's colleagues are Shawna Othot, Christopher Finneran, Brian Krochtengel, Lisa Buenaventura, James Faircloth, Jessica Cummings, Nicole Amodeo.
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