Robert Dwyer Email & Phone Number

Walnut, Ca, Us

Riverside, California, United States

Oversees the efficient receipt, slotting, and storage of incoming goods/product, maintenance of inventory integrity, and accurate picking and shipping of outgoing goods in the DC/Warehouse. These areas are subject to specific performance standards KPI’s. Establishes and maintains effective working relationships with internal and external partners. Meets guidelines for all federal, state, and local standards and laws that may apply to operations/warehousing/facility including reporting of it, certification, and training. Coordinates training and development for each function.

Industry, Ca

Corona, California, United States

• Partnered with Amazon Procurement Team and Regional Site Managers to deliver effective implementation and deployment of projects, initiatives, set forth by agreed business requirements.• Direct accountability for service performance and operational costs.• Planned pick-up, delivery and shipment of services were executed in line with service, quality, and cost.• Managed, directed, and ran day-to-day operations. Executed facility safety practice with company guidelines.• Developed and train employees, maintain team values, and motivated associates to achieve Company and Customer targeted goals.

Compton, Ca

Managed the overall performance of the distribution operations, customer service, office operations, inventory management and company systems• Developed key deliverables based on patient needs and facility capability- these include but are not limited to: achieving company-wide and patient objectives for quality control, safety, productivity, customer service, and financial performance• Planned, directed, and implemented facility operations and administrative support to meet targeted productivity and service goals in support of key deliverables• Communicated with senior management / team members regarding critical issues that affect operations• Successfully coordinated and Implemented a second business segment into McKesson• Effectively migrated the McKesson partnership with a 3PL and on all facility interactions and operations• Troubleshot and stabilized sister Distribution Centers (DC) in other cities and regions with high success rate• Directed staffing, training and coaching of DC teammates resulting in a lower turnover ratio• Established operational objectives and work plans and delegated assignments to direct reports to improve performance across multi-functions and departments.

Client program and database technical analyst in support of dealerships throughout the US • Promoted quickly from level I to level III CTA by taking over the busiest state responsibilities for ADP and developing key error resolution procedures • Escalation Specialist assigned to manage escalated issues and had authority to resolve conflicts, in a variety of challenging situations, a task historically only given to supervisors and managers

Managed PC Hardware/Support for the Metrics and Reporting Team by applying best practice data analytics • Maintained computer system, files and databases and coordinated Annual reports • Interacted with outside vendors and insured efficient and effective internal office systems • Built a reputation for providing excellent customer service

Managed all aspects of the Distribution Center with the primary focus on hiring, safety, counseling, inventory accuracy, order fulfillment, consolidation, and overall logistics, inclusive of shipping, receiving, handling and transportation.• Implemented Supply Chain measures and priorities into actionable logistics providing cost savings. • Cultivated a positive cultural with team members to boost company morale resulting in employee retention• Saved company 18% on shipping rates by negotiating with multiple carriers

Directed development, safety, and oversight of a work force of 80 associates and 12 managers to ensure smooth flow of operations at multiple warehouse facilities• Warehouse Management and Loss Prevention. Conducted loss prevention audits, investigations, and operations; effectively reducing shrinkage• Logistical oversight for planning, developing, implementing delivery routes and managing inventory throughout the region• Promoted twice within 2 years by successfully mastering progressively challenging roles and leading by example• Managed over 300,000 automotive parts and annual inventory with minimum loss• Developed and managed a system of controls to ensure that service levels and operational performance goals are met within prescribed cost, revenue, and profit parameters