Robert E. Smith Email & Phone Number

The central mission of the Consumer Financial Protection Bureau (CFPB) is to make markets for consumer financial products and services work for Americans. As an Examiner for the Bureau, most of my work is conducted at large depository and non-depository institutions. I either lead a team of examiners or assist as an examiner to evaluate adequacy of Board.

San Marcos, California

• Worked over 400 collection cases. Resolve over 300 collection matters.
• Performed case analysis and financial analysis to resolve collection matters.
• Provided education to taxpayers on basis tax procedures.
• Researched and investigated tax collection issues.
• Collected delinquent taxes, surveying for unreported taxes, and secured delinquent returns.
• Used application of knowledge of general or specialized business practices.

Miramar, California

• Scheduled and monitored the progress of aircraft modification teams to ensure that teams stayed in their allotted budget and ensure that their customers are satisfied.
• Assisted in formulating Ch46E transition plan for the MCAS Miramar fleet of helicopters.
• Managed modification plans to ensure an efficient flow of over 150 aircraft being modified by modification teams.

Lompoc, California

• Oversees the day to day operations of the plant.
• Ensured that production workers were performing at their optimum level and that the plant was running at its maximum level to produce the best products.
• Worked closely with Human Resources and Accounting Department to efficiently administrate the labor agreement.
• Analyzed system problems to locate root causes.

• Trained my customer service representative in administrative functions for an insurance business.
• Ensured all daily cash transactions were completed properly for my insurance agency.
• Performed financial risk analysis for prospective clients and 67 active clients.
• Developed a business plan to meet market needs. Contacted prospective clients to conduct interviews. After establishing client relationship, processed all client issue applications and payment received.
• Conducted client interviews for Insurance products and investment products.

Miramar, California

• Served as Maintenance Control Chief:
• Conducted daily maintenance meetings for the maintenance and the safe operation of 12 CH46E, 4 CH53E, 4 AH-1W, and 3 UH-1N helicopters, 4 AV-8 Harriers. Managed 5 expeditors who moved materials between supply agencies.
• Analyzed production and supply trends to best utilized funds to supply operational squadrons, and analyzed material report to perform a cost analysis to determine the cost effectiveness of a repair verses new purchase..

Post-Master'S Certificate In Business, Accounting

Specialization: Advanced Accounting

Master'S Degree, Finance, General

Master'S Degree, Business Administration And Management, General

Bachelor Of Applied Science (Basc), Aviation/Airway Management And Operations

Associate Of Arts (Aa), Physical Sciences