Robert E. Smith Email & Phone Number

The central mission of the Consumer Financial Protection Bureau (CFPB) is to make markets for consumer financial products and services work for Americans . As an Examiner for the Bureau, most of my work is conducted at large depository and non-depository institutions. I either lead a team of examiners or assist as an examiner to evaluate adequacy of Board and/or management oversight of the compliance program; to evaluate adequacy of the regulated entity's compliance program, including policies, procedures, controls, staff expertise, and training; to examine the regulated entity's audit procedures, reports, and work papers, if necessary.Other important work of a CFPB examiner job is to determine if the regulated entity is in compliance with applicable laws or regulations, to conduct reviews to determine that the regulated entity does not have unfair, deceptive, or abusive acts or practices and to conduct fair lending reviews. Lastly, a few key communication skills of an examiner are holding discussions with regulated entity senior management about examination findings, generating examination report, and communicating critical issues to the Boards of Directors and/or regulated entity senior management to include matter requiring attention of the supervised entity.

San Marcos, California

Worked over 400 collection cases. Resolve over 300 collection matters. •Performed case analysis and financial analysis to resolve collection matters. •Provided education to taxpayers on basis tax procedures. •Researched and investigated tax collection issues. •Collected delinquent taxes, surveying for unreported taxes, and secured delinquent returns. •Used application of knowledge of general or specialized business practices. •Used pertinent tax laws, regulations, procedures, and precedents.

Miramar, California

Scheduled and monitored the progress of aircraft modification teams to ensure that teams stayed in their allotted budget and ensure that their customers are satisfied. • Assisted in formulating Ch46E transition plan for the MCAS Miramar fleet of helicopters. •Managed modification plans to ensure an efficient flow of over 150 aircraft being modified by modification teams.

Lompoc, California

Oversees the day to day operations of the plant. •Ensured that production workers were performing at their optimum level and that the plant was running at its maximum level to produce the best products. •Worked closely with Human Resources and Accounting Department to efficiently administrate the labor agreement. •Analyzed system problems to locate root causes.

Trained my customer service representative in administrative functions for an insurance business. • Ensured all daily cash transactions were completed properly for my insurance agency. • Performed financial risk analysis for prospective clients and 67 active clients. • Developed a business plan to meet market needs. Contacted prospective clients to conduct interviews. After establishing client relationship, processed all client issue applications and payment received. • Conducted client interviews for Insurance products and investment products.

Miramar, California

Served as Maintenance Control Chief: •Conducted daily maintenance meetings for the maintenance and the safe operation of 12 CH46E, 4 CH53E, 4 AH-1W, and 3 UH-1N helicopters, 4 AV-8 Harriers. Managed 5 expeditors who moved materials between supply agencies and maintenance departments. Maintained aircraft operational readiness of 85% with 75% being goal. Supervised, trained and, evaluated 21 workers in the management of material/production control. Assigned personnel to work sections as required. Assisted Aircraft Maintenance Officers in formulating schedule maintenance plans. Supervised the coordination of all required Phase Inspection of aircraft. Assisted in the planning of the movement of 386 people and 29 aircrafts for shipboard operations. Served as Production Control Chief •Analyzed production and supply trends to best utilized funds to supply operational squadrons, and analyzed material report to perform a cost analysis to determine the cost effectiveness of a repair verses new purchase. Assisted the accounting department with the fiscal year budget. Led 18+ production controllers and 10 supply representatives in the movement of all aircraft related parts between supply agencies, maintenance departments, 6 CH46E helicopters units, and 4 CH53E units. Managed, planned and coordinated the production of five maintenance departments with over 526 people to expedite repairs and newly fabricated products, which support the flying of 6 CH46E helicopters units and 4 CH53E units.

Post-Master'S Certificate In Business, Accounting

Specialization: Advanced Accounting

Master'S Degree, Finance, General

Master'S Degree, Business Administration And Management, General

Bachelor Of Applied Science (Basc), Aviation/Airway Management And Operations

Associate Of Arts (Aa), Physical Sciences