Offering consulting services to dealers with expertise in all aspects of operations including, F&I - Fixed Operations - Sales & Training

Managed the day today operations while managing a 4 million dollar renovation. Results include - Top CSI in the Metro - Highest social media presence within our group - Increased Profitability - Highest PVR in Group - Hiring / training of a new team with great culture.

Managed day-to-day operations as well as the construction of a new facility. Built / trained teams for all positions. Responsible for 1 million dollar year-over-year increase in profit while managing the expenses of a new facility.

Supervised 9 Metro fixed operation departments - expanded the service business development center to include customer satisfaction calls, recall notification calls and letters, and lost customers. Designed and implemented a service sales training program that catered to inexperienced Advisors starting in this industry.

Partnered with Paul Walser to take over a closed Denny Hecker location in the Brainerd Lakes area of Minnesota. Hired / trained a successful team building a great culture and winning attitude. Maintained top CSI and profitability.

Director of Fixed Operations of nine metro locations - Member of the Groups Senior Management Team - Standardized processes among all service departments - Standardized all operation codes within the dealer management system - Designed a thorough training program for both service managers and service advisors - Started up one of the nations largest and most successful service call centers - increased service revenue over 10 million within the first two years, and maintained substantial increases the following years.

I started with the Metro Automotive Group as a Service Advisor he quickly moved up to Service Manager. As the Group opened up new stores in both Omaha and Brooklyn Center, I was responsible for the hiring and training of the teams.

I started being a automobile enthusiast at a early age. After completing Hennepin Technical College in 1984, I became an apprentice technician and quickly moved up to journeyman, and the Shop Foreman.