Evaluated and documented COTS applications for business solutions. Diagnosed system problems. Supported migration of Driver System to new ALIST application, serving as BA and SME. BA on rollout of major new automated document management system. Planned and managed projects. Coordinated IT services for dozens of independent city and county traffic courts. Diagnosed and corrected system problems with critical court action reporting and driver history systems. Wrote policies and procedures for security and other technical issues. Performed planning for Business Resumption and Continuity of Operations. Established version control system. Provided research and consulting support for IT and other TDOS&HS staff.

Performed Systems Analysis of increasing technical difficulty and financial impact to the State. Acted as PC Coorinator. Managed Projects. Developed Software Applications. Programmed for PC, IBM Midrange and Mainframe environments. Implemented and administered Local Area Networks. Evaluated products for procurement, including evaluation of RFS and ITB responses. Developed RFS for Driver License and Dispatch systems. Supervised 1-3 permanent staff and contractors, developed job and training plans, evaluated performance. Developed and maintained systems for tracking Legal office cases, Law Enforcement tickets and Officer Activity tracking. Recruited, supervised and mentored several co-opertive education students.