Director Of Operations
Brandon, Fl
• Oversee and manage all areas of the store and made the final decisions on important matters.• Project liaison and manager for project permitting and remodel construction.• Responsible all weekly and year-end store operations, while making sure to be completed on time, including account reconciliation, flash reports, payroll, taxes, etc.• Managed all daily tasks within the store, from customer interactions, orders, employee training and development, marketing, etc.• Handled all… Show more • Oversee and manage all areas of the store and made the final decisions on important matters.• Project liaison and manager for project permitting and remodel construction.• Responsible all weekly and year-end store operations, while making sure to be completed on time, including account reconciliation, flash reports, payroll, taxes, etc.• Managed all daily tasks within the store, from customer interactions, orders, employee training and development, marketing, etc.• Handled all orders for incoming food and retail from our main culinary center.• Adhered to company standards and service levels to grow sales and minimize costs (including food, utility, labor costs) • Responsible and managed employee schedules, hiring, on boarding, training, payroll, HR, employee files.• Responsible for 6 employees who report directly to me.• Each period tasked with budgeting for all areas of the store. (Forecasting sales, cogs, marketing budget, payroll, etc.)• Built a strong presence within the community by building connections and collaborating with customers, businesses, government, and community organizations.• Responsible for updating store for new menu launches.• Proficient in Microsoft Word and Excel.• Set up, managed, and organized weekly deliverers to Rooms 2 Go Corporate Office. Show less