I provide global technology leadership, spearheading digital transformation initiatives and collaborating with OpCo peers to formulate a comprehensive strategy and product roadmap. My current role involves leading a team of product managers and engineers to develop, deploy, and drive adoption of scalable product capabilities for multiple use cases.I manage a multidisciplinary team of 15 specialists across three locations globally. My responsibilities broadly fall into four areas:1. Strategic technology portfolio alignment.2. Delivering leading-class cloud technology data solutions for global clients, ensuring platforms are secure and cost-effective.3. Data engineering projects for both internal teams and external clients in North America.4. Supporting local markets, ensuring they have access to the technologies, skills, and expertise to support their clients in day-to-day data and technology requirements.Key achievements in this role include:- Selected and worked with certified GCP Partner to modernise an existing data product. The product was rebuilt from the ground up, utilising modern data stack technologies which reduced platform costs by 20% and created efficiencies in product deployment and maintenance.- Reduced North America cloud spend by 40% through auditing and right-sizing cloud environments, causing no impact to downstream services.- Planned and facilitated the migration from on-premise data centre to the cloud of the worldwide team's data and BI infrastructure; resulting in reduced processing time (minutes vs hours) and reduced cost.- Working in partnership with the security team, devised and implemented cloud governance policy.- Established a global data centre of excellence, connecting data leads within local markets, encouraging collaboration and shared problem-solving.- Designed and implemented Wavemaker global client data and analytics platform, ensuring a best-in-class, cloud-first solution.

A leading member of the Client Success Team in London keeping churn rate historically low and client satisfaction high.Working closely with Datorama's largest client, my brief was to understand their needs, ensuring they recognise value from the product and identify additional use cases.I was also a mentor to the global support team in Bulgaria, helping prepare them to deliver world class tier 1 support to our customers.

Design database and reporting solutions to meet client requirements. This includes recommending architectures, reporting structures and designing mock-ups to internal teams and clients.Write complex SQL scripts to process and clean data through the extract, transform, and load process.Resolve database architecture questions/issues.Manage the transition from Build to Maintenance phase and conduct handovers to the offshore Maintenance teamSupport EMEA Data Platform Director in the release of Datamarts and reporting solutions, including facilitating meetings and training sessions with internal and client teams.Ensure Datamarts and reporting solutions are properly maintained by working with the maintenance team to ensure all cycles are properly completed, with strong emphasis on Quality Assurance of data.Address on-going change requests and enhancements to existing DatamartsProvide on-going end user support for agency and client personnel.Support agency teams in product demonstrations (internal and external), including the creation of customised demo Datamarts and/or reporting solutions.Support client teams in pitches when needed.Conduct training sessions for new users (basic and advanced, internal and external) on Datamarts and reporting solutions.

Line manager for Senior Technical Consultants and Technical ConsultantsWork with Quality Manager to ensure processes are robust and of a high qualityEnsure adherence to quality processes by team membersPlan resources to ensure optimisation across the custom projects Responsible for recruiting new technical consultants into the teamDevelop training plans and structure career development for technical consultants Lead on the delivery of large custom projects

Led the implementation of SSRS reportingLine manage two employeesMain consultant on several high profile accountsDevelop bespoke data reporting tools and reports to meet client needs

Create online surveysMaintain contact lists and setup email generatorsUsed advanced queries to interrogate data using SQL Server.Produced reports in Excel using advanced formulas and VBA code.Programmed dynamic onlineProject management.