Robert Francis Email & Phone Number

United Kingdom

London, United Kingdom

I provide global technology leadership, spearheading digital transformation initiatives and collaborating with OpCo peers to formulate a comprehensive strategy and product roadmap. My current role involves leading a team of product managers and engineers to develop, deploy, and drive adoption of scalable product capabilities for multiple use cases.I manage.

London, United Kingdom

A leading member of the Client Success Team in London keeping churn rate historically low and client satisfaction high.Working closely with Datorama's largest client, my brief was to understand their needs, ensuring they recognise value from the product and identify additional use cases.I was also a mentor to the global support team in Bulgaria, helping.

London

Design database and reporting solutions to meet client requirements. This includes recommending architectures, reporting structures and designing mock-ups to internal teams and clients.Write complex SQL scripts to process and clean data through the extract, transform, and load process.Resolve database architecture questions/issues.Manage the transition.

Line manager for Senior Technical Consultants and Technical ConsultantsWork with Quality Manager to ensure processes are robust and of a high qualityEnsure adherence to quality processes by team membersPlan resources to ensure optimisation across the custom projects Responsible for recruiting new technical consultants into the teamDevelop training plans.

Led the implementation of SSRS reportingLine manage two employeesMain consultant on several high profile accountsDevelop bespoke data reporting tools and reports to meet client needs

Create online surveysMaintain contact lists and setup email generatorsUsed advanced queries to interrogate data using SQL Server.Produced reports in Excel using advanced formulas and VBA code.Programmed dynamic onlineProject management.