Robert Fyfe Email & Phone Number

Australia

Melbourne, Australia

Mornington

Successfully grew the business in 15 months to be recognised as “The most improved Established Franchise 2016”.Significantly increased the Hockingstuart presence within the designated regions of Mornington, Mount Eliza, Mount Martha and surrounding areas Utilised operational, human resource and management skills and experience to develop and refine processes, procedures and systems, implement change as well as oversee the upgrade of computer systems and streamlining of the IT platform.Key deliverables include business strategy development, full Profit & Loss accountability, oversight of new business development and management of all sales and administrative staff.Organise production of promotional products for utilisation of Sales teams; both Residential and Rental to achieve greater brand awareness and loyalty

Berwick

Responsibilities:Consolidation of processes, systems and procedures of 3 offices that all used to run quite autonomously.To bring about positive change and implement new processes and systems while ensuring the staff morale remains high.Increase the First National Real Estate brand presence in the designated regions (Pakenham, Berwick, Narre Warren and surrounding areas)Organise the production of promotional products for the utilisation of the sales teams (Residential and Rental) to create greater brand awareness and loyalty.Gaining an in depth knowledge of the industry to see where improvements can be made.

Deliverables:Financial targets as laid out in budgetManagement programmes as agreed in the Business planSales contract targetsQuarterly personnel meetings with individual training plansAccountabilities:Sales, Production and Logistics functionsAssisting development of strategic alliancesPolicy developmentStandard Operating Procedures developmentIT systems developmentAssisting development and execution of the Marketing planProviding safe, secure and clean working environment for staffDeveloping a good working relationship with Finance that covers: Human Resources, Staff Remuneration, Management and Customer reporting, Analysis and Budgeting

Mount Waverley

Established business from start up to earning $5M within a 10 year period, generating an average growth rate of 37% per yearWorked closely with Woolworths to develop a new rewards recognition program securing a long – term contract which positioned the business as an innovator in the fieldRecognised by Ernst and Young Entrepreneur of the Year Awards as a finalistSuccessfully purchased corporate jewellery business Simpsons Jewellers Pty Ltd and smoothly integrated into existing businessOversaw a rapidly expanding multidisciplinary team of 14 sales, design, manufacturing and logistics specialists ensuring all financial and legislative compliance requirements were metWon new business through word of mouth referrals; exceeded expectations of existing customers by suggesting new and innovative products and servicesDeveloped strong rapport with senior management, human resources and sales staff in order to secure awards businessAccomplished at costing and writing competitive proposals; developed marketing campaigns to promote new off the shelf products and servicesImplemented operations and design management from the ground up encompassing setting up of manufacturing, warehouse and logistic processes; design of project management processes and protocols; liaised with suppliers to secure preferential pricing