Robert Gates Email & Phone Number

Houston, Texas Area

Houston, Texas Area

Network Operations Center 24/7 coverage for 1000+ Windows servers plus Sun Solaris, AIX and Linux servers.Extensive Cisco Network and hundreds of medical applications, interfaces and devices.• Monitor and response to enterprise environment of over 1000 servers, hundreds of interfaces to dozens of vendors and thousands of medical devices using multiple monitoring tools including: Tivoli alerts and dashboards, eGate interfaces, Epic bridges interfaces and SunQuest lab application manager.• Monitor all Network connections and devices including; Circuits, Wi-Fi, VOIP and wireless workstations.• Monitor and provide support for the Spectralink wireless phone system.• Monitor and support WAN connections to dozens of satellite office including working with service providers and network technical support.• Data Center Management and emergency response for 7 datacenters.• Incident management, escalation, communication and reporting utilizing ticket tracking tools; iTrak and Service Center. Paging with Metrocall. Group texting with EZ-Text and Tiger Text. And Yammer – Enterprise Social Network.• Process backups and restores with Symantec NetBackup.• Provide 2nd level support to Service Desk.• Provide support for hardware and software upgrades and maintenance. • Adhere to defined ITIL practices and procedures in order to meet SLA’s• Microsoft Office Suite proficient.

Greater Atlanta Area

Monitoring network with Solar Winds. Monitoring and processing of legacy systems. Payroll processing with PeopleSoft. Print activities and distribution. PeopleSoft reporting. Creation, improvement and documentation of procedures. Staff training.

Houston, Texas Area

Project management of automaton and improvement of all aspects of the production environment primarily consisting of but not limited to Production Control, Scheduling (CA7/CA11), Automated Change Management Administration , Electronic Report Distribution with Connect Enterprise and SAS programming and custom report writing.

Houston, Texas Area

Enterprise storage administration, Sun/Solaris systems administration, RACF security administration in a multi-platform environment including: OS390 TSO/ISPF, Sun-Solaris, and NT. Primarily storage administrator, Sun/Solaris systems admin, RACF security admin. Capacity planning and management reporting with BEST/1. Project management. Disaster recovery . Also included: Scheduling with Control-M and OPALIS Robot (NT), Change Management, and Automation with Control-O.

Houston, Texas Area

Storage Administrator:Enterprise storage administration in a multi-platform environment including: OS390 TSO/ISPF, IBM RAMAC Virtual Storage Array, IXFP, DFHSM, DFSMS, ADSM; AIX and Sun-Solaris Unix with Veritas NetBackup and ADSM with STK Tape Silos; NT LAN with ADSM. Performing the functions of backup and restore on all platforms, workload balancing, capacity planning, disaster recovery and management reporting.Sr. Production Coordinator:Supervision and training of Production Coordinators. Coordinating all incoming lock box transmissions and output invoice print with outside vendors. SAP job scheduling. Administrator and primary user of the following software: Boole & Babbage/BMC Auto Operator, CA7/CA11, Connect Direct(file transfer), and Control-M(UNIX, multi-platform scheduling). Strong MVS JCL, CA7/CA11, TSO/ISPF, and Auto Operator skills including programming automated solutions in REXX. Management reporting using SAS.

Houston, Texas Area

Schedule and coordinate all activities involving the Certificates of Deposit application including the administration and maintenance of all execution JCL and the migration of all procs and programs. Batch scheduling through CA7/CA11. Administration of the report distribution and creation of exception reports. Maintenance of the CD check vault inventory and coordination of all check printing and distribution.

Cisco Network Acadame - Ccna Training, Cisco Certification Training

Activities and Societies: Cisco CCNA Certification Training

Associate'S Degree, Data Processing

Activities and Societies: Computer Science Training