Head Of External Platforms
CurrentRelationship Management. Lead relationship management and platform onboarding, ensuring seamless integration and strategic alignment.Contractual Improvement. Refine contractual agreements using insights from lessons learned to enhance partnership value.SLA Management. Oversaw SLA creation and compliance, ensuring standards are met or exceeded.Communication. Ensure clear, effective communication with internal teams and external partners, facilitating transparent updates and reporting.Brand Oversight. Direct daily brand operations on platforms, optimizing performance and team productivity.