Robert Gauthier Email & Phone Number

Columbia, South Carolina, United States

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Columbia, South Carolina, United States

• Manage overall sales performance for sixteen locations• Develop and implement competitive in-store strategies • Organize and facilitate sales meetings and market workshops to develop direct reports• Manage overall P&L performance through revenue gain and variable expenses• Review performance and provide development for each associate• Maintain company store appearance standards throughout district• Recruit, interview, and hire Store Managers, Sleep Experts, and… Show more • Manage overall sales performance for sixteen locations• Develop and implement competitive in-store strategies • Organize and facilitate sales meetings and market workshops to develop direct reports• Manage overall P&L performance through revenue gain and variable expenses• Review performance and provide development for each associate• Maintain company store appearance standards throughout district• Recruit, interview, and hire Store Managers, Sleep Experts, and Part-Time Associates• Maintain strong relationships with Operations Manager, Vendor Reps, and Financial Partners• Ensure merchandise and Point of Purchase is current and displayed appropriately Show less

United States

• Convert 1400 Mattress Firm stores nationwide from DOS based POS to Microsoft AX Dynamics.• Prepare regional districts for local installation of Microsoft AX Dynamics and communicate with corporate support executives when local terminals are converted.• Lead a small team that facilitates how to use Mattress Firm’s unique POS system integrated with AX Dynamics for regional sales associates.• Conduct one-on-one training for sales associates on the features and use of AX… Show more • Convert 1400 Mattress Firm stores nationwide from DOS based POS to Microsoft AX Dynamics.• Prepare regional districts for local installation of Microsoft AX Dynamics and communicate with corporate support executives when local terminals are converted.• Lead a small team that facilitates how to use Mattress Firm’s unique POS system integrated with AX Dynamics for regional sales associates.• Conduct one-on-one training for sales associates on the features and use of AX Dynamics.• Onboard new project members on advanced POS features, conversion strategies, and store support.• On an ongoing basis, identify and document POS errors which enable the business to improve associate and customer experiences through enhancements to the POS.• Work closely with multiple departments in the corporate office to actively support the converted regions in the roll out of the AX Dynamics system. Show less

Charleston, South Carolina Area

Emerging Markets Ambassador• Helped prepare, organize, and open 3 new stores in the West Texas market• Primary contact for any issues involving the POS system• Trained new hires and prepared them for their commissions tests• Redesigned the delivery schedules and store day-to-day procedures for better efficiencyMOD Manager • Reformed colleague development with randomly generated role plays.• Created the Charleston Flash Reports to help identify the MODs strengths… Show more Emerging Markets Ambassador• Helped prepare, organize, and open 3 new stores in the West Texas market• Primary contact for any issues involving the POS system• Trained new hires and prepared them for their commissions tests• Redesigned the delivery schedules and store day-to-day procedures for better efficiencyMOD Manager • Reformed colleague development with randomly generated role plays.• Created the Charleston Flash Reports to help identify the MODs strengths and weaknesses• Held bi-weekly phone updates with each MOD to keep associates on track for goals.Store Manager • Managed small, medium, and large stores• Worked with other store managers in Charleston to differentiate local stores Show less

Assisted customers find the right mattress through a dedicated sales process focused on building rapport with the customer, building value in the products, and qualifying through consumer languages.Depended on to manage, operate, and promote multiple store locations in the Charleston area.

As a Sales Associate at CGI Communications I was responsible for cold calling owners, CEO’s, presidents, and partners of local businesses to set appointments for a Sales Executive. I would use prospecting, third party storytelling, referrals, question-based selling, and qualifying to make sure clients were educated on, and fit for, the program. These skills provide me with the opportunity to market to local business partners and build solid, long-lasting relationships with key business… Show more As a Sales Associate at CGI Communications I was responsible for cold calling owners, CEO’s, presidents, and partners of local businesses to set appointments for a Sales Executive. I would use prospecting, third party storytelling, referrals, question-based selling, and qualifying to make sure clients were educated on, and fit for, the program. These skills provide me with the opportunity to market to local business partners and build solid, long-lasting relationships with key business decision-makers. Show less

As a Management Trainee, I was responsible for developing and maintaining new business relationships. I was responsible for understanding cost control, reading my branch's P&L statement and understanding what it takes to run a profitable business. I also learned how to deliver superior customer service, and how to effectively communicate, influence and interact with all types of customers, vendors and co-workers. I learned proper sales techniques, problem solving, and conflict management… Show more As a Management Trainee, I was responsible for developing and maintaining new business relationships. I was responsible for understanding cost control, reading my branch's P&L statement and understanding what it takes to run a profitable business. I also learned how to deliver superior customer service, and how to effectively communicate, influence and interact with all types of customers, vendors and co-workers. I learned proper sales techniques, problem solving, and conflict management. In my development to become a successful manager at Enterprise, I learned how to mentor, train, develop, manage and promote a staff of my own. Show less

Call alumni to ask for donations to the SUNY Brockport General Fund. Required to read a script in order to relate to the donors.

Responsible for preparing food. After one month of employment was trained to close. Closing includes cleaning grill, filtering fryers, and ensuring all kitchen appliances were turned off.

Moved and fixed furniture around campusFiled papersUnloaded truck shipments throughout the campus.

CookPrepared Food and maintained a clean working environment. Opened store on weekends: Filled fryers, prepared kitchen, and occasionally recorded inventory.Clean Safety Mentor Taught the rules and regulations to other employees. Managed the cash register for the dining room and the drive-through. Recorded food temperatures throughout the day.

Bachelor Of Science, Business Administration; Management

Created and served as Club President of the Brockport Capoeira Club. Volunteered annually for Relay for Life.

Education record