• 21 years technology training experience• Experienced business traveler, having trained at 20 office locations on 5 continents• Excellent communications skills: written and spoken• Successful at communicating technical information and concepts to non-technical people• Excel at evaluating needs and identifying workflow to establish baseline training goals and create customized delivery• Develop training materials,including training outlines with supporting PowerPoint decks, Quick Reference Cards and Guides, FAQ, scripts and recordings, processes and procedures• Expert at delivery via WebEx and in traditional classroom settings• Experienced with Learning Management System
Listed skills include Training, Technical Writing, Hands On Training, Software Documentation, and 27 others.